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The Double Win

5 Steps to Avoid Investing in the Wrong People

The Double Win

Michael Hyatt

Management, Intentionality, Selfdevelopment, Education, Teamleadership, Personaldevelopment, Productivity, Self-improvement, Business, Achievement, Influence, Selfleadership, Leadership

4.81.5K Ratings

🗓️ 6 August 2019

⏱️ 27 minutes

🧾️ Download transcript

Summary

What do you do when you have a customer you just can’t seem to satisfy? Or a team member who seems resistant to coaching? What about someone in a personal relationship who seems to suck the life out of you? Sometimes it seems like you’re investing all your energy in the wrong people. What can you do about it? Good leaders develop people. The problem is that not all employees or customers are created equal. Some can fail to develop despite hours of time and energy. It’s maddening to pour your resources into a person who provides no return on the investment. But there’s a better way. We’ve identified five steps to ensure that you’re not wasting resources on the wrong people. We can help you multiply your effectiveness by identifying and investing in the people who really want to grow and improve. Finally, you can escape from life-draining clients, customers, and relationships and discover the freedom to work with people who energize you. Does it sound callous to talk about ending unproductive relationships? It’s not, and we prove it inside this episode. Let us help you get your energy back so you can spend it where it really counts! This episode of Lead to Win is brought to you by The LeaderScore Assessment, a simple tool to evaluate the health of your leadership. Find out more at leadto.win/leaderscore. RESOURCES “Why You Sometimes Need to Fire Your Customers” by Michael Hyatt “How to Fire a Monster Client” by Michael Hyatt Necessary Endings: The Employees, Businesses, and Relationships that All of Us Have to Give Up in Order to Move Forward by Henry Cloud. Boundaries for Leaders by Henry Cloud Focusmate See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Transcript

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0:00.0

This episode of Lead to Win is brought to you by the Leader Score assessment, a simple tool to evaluate the health of your leadership.

0:08.0

Find out more at lead to.win slash leader score. Leader Score.

0:14.0

Hi I'm Michael Hyatt.

0:17.0

And I'm Megan Hyatt Miller.

0:19.0

And this is Lead to Win, our weekly podcast to help you win at work and succeed at life and in this

0:24.2

episode we're asking a tough question are you investing your resources in the

0:29.3

wrong people if so we're to show you how to fix it.

0:35.0

This is one of those things that plagues every business where if you're not careful, you know, you get these like demanding

0:45.7

customers who never end up placing a large order or become, you know, financially

0:51.4

significant, but you get your whole team trying to help them, you know,

0:55.9

solve their problems or deal with their complaints and it can suck you absolutely dry.

1:02.1

With by the way, no return on the investment.

1:05.4

Yeah, that's exactly right.

1:06.6

So we actually today have five steps

1:08.6

that are going to help you put an into this for good,

1:11.1

which is exciting.

1:12.3

And we've got our pal Larry Wilson with us to guide us

1:14.4

through this conversation. Awesome. Hey Larry. Hey hey I'm not that person am I? No. No.

1:19.7

I want you to tell a story from your background because you used to be a pastor and you

1:25.1

said before we started that she loved this content because you found yourself in the

1:28.2

situation as a pastor. This is so bad in a church or non-profit context?

1:32.6

Oh, it can be murder.

...

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