#054: The 3x3 Goal Achievement Strategy (Encore)
The Double Win
Michael Hyatt
4.8 • 1.5K Ratings
🗓️ 23 July 2019
⏱️ 27 minutes
🔗️ Recording | iTunes | RSS
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| 0:00.0 | This episode of Lead to Win is brought to you by The Business Health Assessment, |
| 0:05.0 | a simple tool to help you clarify the health of your business in as little as five minutes. |
| 0:10.0 | Find out more at lead to dot win slash business. |
| 0:15.0 | In 2009, CVS settled a case with the Department of Health and Human Services. |
| 0:21.0 | The whole thing had started with bad press. |
| 0:25.0 | Media reports showed CVS pill bottles tossed into an open dumpster. |
| 0:30.0 | Those bottles contain names, addresses, and medication information for CVS customers. |
| 0:36.0 | In other words, patients. |
| 0:38.0 | That was a huge violation of federal law, something known to us Americans as HIPAA. |
| 0:44.0 | The government charge that CVS had, quote, |
| 0:46.5 | failed to implement reasonable and appropriate procedures |
| 0:49.5 | for handling personal information |
| 0:51.5 | about consumers and employees in violation of federal law." |
| 0:56.2 | The fine was $2.5 million, but that was just the beginning. |
| 1:01.1 | The drugstore chain would also be subject to government audits every two years until |
| 1:05.8 | 2029. |
| 1:11.2 | But here's the thing. It turns out, CVS did have privacy procedures in place, but they failed to implement them. |
| 1:19.0 | They had the plans, but they never executed them. And that's what most missed goals are, a failure to |
| 1:26.8 | execute. We have the goals in place, we know what we want to accomplish, we even have a |
| 1:32.1 | plan or a strategy in place, but we don't carry |
| 1:35.6 | them out. |
| 1:36.6 | Thankfully, there's a solution to this problem. |
... |
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