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Welcome to Think Fast Talk Smart, a podcast designed to hone your communication skills.

One of the communication situations that makes people most uncomfortable and nervous is when challenged with objections and concerns.

Clearly, deep thought and active debate over ideas often helps improve decision making.

But the experience of defending your ideas and proposals

is hard and fraught with potential pitfalls. In this podcast, we'll explore ways of handling

objections while remaining cool, collected, and credible. I am so looking forward to diving

into this topic with my friend and fellow lecturer at the GSP, Bert Alper.

Welcome, Bert.

Thank you.

If you don't mind or have any objections, I'd like to start by asking you to talk about a time you were confronted directly with an objection from an audience member.

How did you handle it?

Well, I'll give you a very specific example,

...