497. How to Choose the Right PMS Without Losing Your Mind or Your Bookings

Thanks For Visiting

Airbnb Superhosts Annette Grant & Sarah Karakaian

Education, How To, Places & Travel, Investing, Business, Society & Culture

4.9 • 590 Ratings

🗓️ 11 September 2025

⏱️ 29 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

If you’ve ever felt overwhelmed trying to choose a property management system (PMS), this episode is for you. Whether you're a one-property host or looking to scale, your PMS is the backbone of your business—and picking the right one can be the difference between growth and chaos.

Sarah and Annette break down exactly what a PMS does, who needs one, and how to choose a system that fits both where you are now and where you're headed. They also share common pitfalls (like PMS hopping) and a checklist of must-have features to look for.

Tune in to learn:

What a PMS actually is (and why it’s not just for big hosts)
Core and advanced features to prioritize
How to evaluate customer support, integrations, and pricing
Tips to avoid decision paralysis and confidently move forward

Plus: real talk about onboarding, hacks when features fall short, and why no PMS is perfect—but progress is better than perfection.

Resources Mentioned:

Shire Home Co. Direct Booking Inspiration: shirehomeco.com
PMS Features Checklist (Coming Soon): Get our PMS comparison tool at thanksforvisiting.me

Mentioned in this episode:

Join us for our live Priced & Profitable Bootcamp.

Minoan | Visit MinoanExperience.com and tell them TFV sent you!

Transcript

Click on a timestamp to play from that location

0:00.0	Short-term rental hosts, booking slow where pricing feels off.
0:07.3	We're fixing it live in our booked and profitable listing audit boot camp.
0:11.5	It's four live trainings with us for just $49.
0:14.7	Bring your listing, your calendar, your pricing.
0:17.8	We are going to walk you through step by step so you know exactly what to change
0:22.1	to show up higher in the algorithm and get booked more.
0:25.7	Want personalized on your listing?
0:27.3	Then all you're going to do is upgrade to VIP for direct feedback.
0:31.0	Recap and seats and doors close on September 12th or when seats are gone.
0:35.7	Tap the link in the show notes or go to thanks for visiting.com forward slash boot camp.
0:40.3	That's thanks for visiting.com forward slash boot camp.
0:43.2	Save your seats now and then check your email for your prep checklist and live session dates.
1:00.0	You're listening to the Thanks for Visiting Podcast.
1:04.4	We believe hosting with Heart is at the core of every short-term rental.
1:06.8	With Annette's background in business operation.
1:11.2	And Sarah's extensive hospitality management and interior design experience.
1:16.6	We have welcomed thousands of guests from over 30 countries, earning us over a million dollars and garnering us thousands of five-star reviews.
1:20.6	We love sharing creative ways for your listing to stand out, serve your guests, and be profitable.
1:27.1	Each episode, we will have knowledgeable guests
1:29.6	who bring value to the short-term rental industry.
1:31.9	Or we will share our stories of our own experiences
1:35.0	so you can implement actual improvements to your rentals.
	...

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