We have some follow-up.

Okay, guess not. I'm waiting for John to jump in there. I guess we're done. All right, moving on.

So, okay, is it okay for me to take a drink of water before the show starts? I thought I had time.

You just jump right in. No, I'm a professional, John. I'm Johnny on the spot.

I get, we got an email from someone who works at an Apple store who prefers to remain anonymous as

those people tend to do on the subject of Apple's messages program and the iMessage service.

And I will quote this little part from the email. People who stop by the Apple store with

problems are obviously not representative of iPhone users in general, but iMessage is probably

the top problem among the folks who do stop by. Problems with iMessage are probably the top

frustration with Apple's products and services among the specialists in our store.

We got a number of people writing in saying it's always been fine for me, you know, but

I think there's been enough reports of it being not fine for many people and that's something like

that. That's a really good data point because obviously they only see the people with problems,

but they see everybody's problems. Like, any, you know, they are in the best position to decide what

is the most common problem amongst all users of Apple products, period. He's not like just iPhone

users or whatever, just across all of Apple's products and services. He also says, in contrast to

the common podcast blog fodder, other iCloud problems, other than those stemming for obvious

gross users are relatively rare. So, he's saying that, you know, problems that are directly

trivial to iCloud are not as big a deal as they're made out, but iMessage is the number one

frustration from people who come in to see them. I mean, just as a user of iCloud,

I use it kind of gently. I use basically calendar and contact sync and not a lot of other features

that it offers, you know, the documents in the cloud, I don't really use and stuff like that.

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