5 • 2.7K Ratings
🗓️ 15 January 2024
⏱️ 31 minutes
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Today we’re going to talk about building a change maker culture and how you can help your teams to thrive among change, instead of being disrupted by it.
To help me discuss this topic, I’d like to welcome Steve Blum, Chief Operating Officer of Autodesk.
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0:00.0 | The Agile Brand. |
0:02.0 | Welcome to season 6 of the Agile Brand, where we discuss marketing technology and customer experience trends, insights, and ideas with enterprise and technology platform leaders. |
0:17.0 | We focus on the people, processes, data, and platforms that make brands successful, scalable, customer-focused, and sustainable. |
0:25.2 | This is what makes an agile brand. |
0:26.9 | I'm your host, Greg Kilstrom, advising Fortune 1000 brands on Martek, marketing operations, |
0:32.4 | and CX, best-selling author and speaker. |
0:35.0 | The Agile Brand Podcast is brought to you by Tech Systems, an industry leader in full-stack technology |
0:40.4 | services, talent services, and real world application. |
0:44.2 | For more information, go to T.E.K Systems.com. |
0:48.3 | Before we get started, I wanted to make sure you know about my internationally best-selling |
0:51.7 | book, House of the Customer. |
0:53.6 | In it I walk through practical steps of how brands can build the one-to-one personalized |
0:57.6 | omni-channel customer experience we talk about a lot on the show and discuss ways to make incremental steps toward this goal. |
1:03.7 | Don't just take my word for it. Destination CRM called it required reading and I'm sure |
1:08.4 | you'll agree. You can find House of the Customer on Amazon or learn more on my website, Greg Kilstrom.com. |
1:14.7 | Now let's get on to the show. |
1:18.6 | Today we're going to talk about building a changemaker culture and how you can help your teams to thrive among |
1:23.8 | change instead of being disrupted by it. To help me discuss this topic I'd like to |
1:28.1 | welcome Steve Blum, Chief Operating Officer of Autodesk. Steve, welcome to the show. |
1:34.0 | Thanks, Greg. |
1:34.6 | It's great to be here. |
1:35.9 | Yeah, looking forward to talking about this with you. |
... |
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