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You've Been Heard

426- AI Breaks Faster Than Broken Processes w/Eric Brosius

You've Been Heard

Philip Howard

Tech News, Technology, Business, Management, News

0.00 Ratings

🗓️ 21 May 2026

⏱️ 48 minutes

🧾️ Download transcript

Summary

Eric Brosius, Vice President of IT at Sun River Health, joins Mike Kelley to talk about the real pressure behind healthcare technology leadership. He shares how his team supports multiple entities with different risk profiles, what COVID demanded from healthcare IT, why AI governance now has to account for PHI and vendor behavior, and how leaders build teams that answer the 4AM database call. The conversation is a grounded look at AI, compliance, process discipline, and the invisible work that keeps care moving.

Transcript

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0:00.0

All right. Well, it's a pleasure to have you back for another episode of You've Been

0:13.2

He, the space we've built specifically for the IT leaders of today and the rising stars looking

0:18.9

to secure their own seat at the leadership table.

0:22.2

Our goal is to ditch the corporate scripts and have the kind of raw conversational deep dives it

0:27.9

actually takes to lead an organization into tomorrow. Eric, we really appreciate you joining us.

0:34.4

Thank you for your time and for being so open to sharing your experiences with

0:38.1

our community over at you've been heard.com. To our listeners, we're sitting down with a veteran

0:44.1

who spent 30 years in the trenches. Eric is currently the VP of IT over at Sun River Health,

0:52.2

where he effectively acts as the CIO for 10 different entities,

0:57.5

each with its own unique risk profile and security posture.

1:02.0

A real gem in Eric's philosophy is his rather visceral comparison of IT to a sewer system,

1:08.5

something that nobody thinks about or appreciates until it breaks.

1:12.2

He's also got a refreshingly blunt take on the AI plateau in healthcare, balancing its

1:18.6

life-saving potential with the risk of it becoming dangerous crutch for providers.

1:23.6

Eric, we've got a lot of ground to cover from the white switch mentality of leadership to the unsustainable pace of tech since 2015, let alone since 2023.

1:34.0

But I'd love to start by handing the floor to you. Could you introduce yourself and to our listeners and share a bit about your 30 year journey to the leadership seat?

1:43.3

Of course. Thanks, Mike, for having me.

1:45.6

As you noted, I've been in the industry for almost 30 years from when I graduated college.

1:51.4

I feel like I've covered most of the industries that are available for you to work in, retail,

1:57.8

point of sale, education, loosely parallel financial, and now I've been in

2:05.9

healthcare for the last 15 or so years. So I'm kind of blessed in having that well-rounded experience.

2:13.6

A little bit of diversity there. For sure. And so like I mentioned in healthcare, I've been the vice president of IT for

...

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