4.6 • 34.5K Ratings
🗓️ 22 February 2024
⏱️ 92 minutes
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0:00.0 | The Hello everybody I'm speaking to Chris Voss today an American author teacher and |
0:19.0 | hostage negotiator for the FBI. We talk primarily about negotiation with forays into the |
0:27.6 | into the psychology of listening, the rationale of listening. We are attempting to sort out and to clarify exactly what it means to negotiate |
0:37.6 | successfully. |
0:39.6 | Pausiting, I suppose, that the ultimate goal of a negotiation should be something like the establishment of a productive long-term generous mutual collaboration. |
0:48.6 | And to expand even that, to understand that a good collaboration involves the joint pursuit of mutual desire, let's say, |
0:57.9 | but also the joint pursuit of the ability to expand the understanding of what that desire might be across time. |
1:05.0 | That's how a relationship grows. |
1:06.8 | So we talk about how to do that. |
1:08.8 | We talk about how to listen and do that, |
1:11.7 | concentrating as well on the fact that if you listen to people, |
1:14.6 | they'll tell you what they need and want. |
1:16.7 | And then you can be in a position to provide that and to be of utility in the long-term |
1:21.8 | sustainable, productive productive generous relationship. |
1:25.0 | So welcome to the discussion. |
1:29.0 | So Chris, let's start with this. |
1:32.0 | Why don't you tell me and everybody who's watching and listening |
1:37.6 | what it means to negotiate? |
1:40.5 | And let me put a little context around that. |
1:43.0 | You know, one of the things I really noticed as a clinician was that people are remarkably bad |
1:49.3 | at negotiating and they're not trained in it ever. |
1:53.0 | And so that really hurts people because it means that they, |
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