4.12.19 Airline improvements and how to get customer service when an issue arises; Clark Stinks
The Clark Howard Podcast
Clark Howard
4.6 • 5.2K Ratings
🗓️ 12 April 2019
⏱️ 35 minutes
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| 0:00.0 | It's my pleasure to welcome you to the Clark Howard Show where it's about you learning |
| 0:09.8 | ways to save more and spend less and don't let anyone ever rip you off, especially don't |
| 0:15.4 | let me rip you off. |
| 0:18.1 | Later we have Clark Stinks where you get to share how you feel I did not serve you well. |
| 0:25.2 | tune in for that. |
| 0:27.0 | So who doesn't serve people well well there are certain industries that have a bad reputation |
| 0:34.6 | that when something goes wrong that they treat you like dirt. |
| 0:38.8 | And one of those industries that people have historically loved to hate now they kind |
| 0:44.5 | of love to dislike because the airline industry has actually improved. |
| 0:50.5 | I know I'm not going to complain about it in street they've actually gotten better even |
| 0:55.3 | though there are times they are pretty rotten terrible. |
| 0:58.8 | So the most respected survey each year of the airline industry and their many lists |
| 1:04.7 | of best and worst for American airlines, US airlines is the AQR is what it's called |
| 1:14.3 | and it is done by two universities that come out with the list of what they think based |
| 1:21.3 | on a number of things that you can mathematically measure who's the best out there who's |
| 1:27.6 | the worst out there. |
| 1:29.5 | So what do you think? |
| 1:30.5 | Should I start with best or worst? |
| 1:33.3 | Best. |
| 1:34.3 | You know why I should start with best because everybody always looks for worse. |
| 1:38.0 | So the best under their criteria is Delta. |
| 1:43.8 | Second place JetBlue. |
... |
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