Glad you're with us here on the Clark Howard Show where it's about you being empowered

with knowledge so you can save more and spend less.

And don't let anyone ever rip you off, sping your rip offs, coming up later, much later.

I want to talk about how criminals are targeting you and what things they're doing to create

the most hassle in your life.

And today's Clark Rage coming up, you would not believe the information insurers are collecting

on you and me now to try to decide if they want anything to do with us or what they're

going to charge us.

It is truly Clark Rages.

But let's talk about something positive today on the Clark Howard Show.

And that is, who does the best job overall in the service they provide to you?

There's something called that I talk about probably three or four times a year, the American

customer satisfaction index.

They dig deep on data on various industries, various types of services and let you know

who does a good job, who does a crummy job and who does in between.

Because with your hard earned money, you want to spend it where you're actually going

to be treated well and with respect.

There's a guy named Chris Ferelliat who is a consumer advocate rights about consumer

issues, advocates for people.

And he came up with an idea that he approached the American customer satisfaction index people

with the University of Michigan.

And he said, forget categories.

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