391: Getting Better at Empathy, with Daniel Goleman
Coaching for Leaders
Dave Stachowiak
4.8 • 1.6K Ratings
🗓️ 21 January 2019
⏱️ 37 minutes
🧾️ Download transcript
Summary
Daniel Goleman: Emotional Intelligence
In 1995, Daniel Goleman published the blockbuster bestselling book Emotional Intelligence*, a book that now has more than 5 million copies in print worldwide in 40 different languages. He’s the author of a series of primers for the competencies of emotional and social intelligence, titled Building Blocks of Emotional Intelligence* and he’s the founder of the Emotional Intelligence Coaching Certification.
Key Points
The three types of empathy:
- Cognitive empathy – you can sense what people are thinking
- Emotional empathy – you can pick up on other people’s emotions
- Empathic concern – people can tell you care about them
Resources Mentioned
- Emotional Intelligence* by Daniel Goleman
- Building Blocks of Emotional Intelligence* by Daniel Goleman et al.
- A Force for Good* by Daniel Goleman and the Dalai Lama
- Emotional and Social Competence Inventory
- Emotional Intelligence Coaching Certification
Book Notes
Download my highlights from the Empathy primer in PDF format (free membership required).
Related Episodes
- How to Get the Ideal Team Player, with Patrick Lencioni (episode 301)
- Have Conversations That Matter, with Celeste Headlee (episode 344)
- Enhance Your Self-Awareness, with Daniel Goleman (episode 353)
- The Power of Vulnerability in Leadership, with Jason Brooks (episode 385)
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Transcript
Click on a timestamp to play from that location
| 0:00.0 | The word empathy seems to show up somewhere in almost every conversation I have with leaders. |
| 0:06.0 | On this episode, Getting Better at Empathy with Emotional Intelligence Expert Daniel Goldman. |
| 0:12.0 | This is Coaching for for leaders episode 391. |
| 0:16.3 | Produced by Innovate Learning, |
| 0:18.8 | Maximizing Human Potential. potential. and I'm your host Dave Stahoviac. Leaders aren't born. They're made and this |
| 0:35.8 | weekly show gives you access to the practical wisdom that will empower you to become |
| 0:40.4 | a better leader. When I think about that phrase, leaders aren't born, they're made. |
| 0:45.9 | I think about one of the wonderful, wonderful models that I've had the privilege to learn about over |
| 0:52.2 | the years as many of you have, the model of emotional intelligence, and how much we all can learn and can grow on these competencies that are so important in leadership and who better to be here |
| 1:06.0 | teaching us about emotional intelligence and the topic of empathy which comes up in virtually |
| 1:12.4 | every conversation we have on the show |
| 1:14.0 | then Daniel Goldman. Daniel is an internationally known psychologist who lectures |
| 1:19.2 | frequently to professional groups, business audiences, and on college campuses. |
| 1:23.6 | His 1995 book, which many of you familiar with, called Emotional Intelligence, was on the New York Times |
| 1:29.3 | bestseller list for a year and a half and has more than 5 million copies in print worldwide in 40 different languages. |
| 1:36.1 | The Harvard Business Review has called Emotional Intelligence a revolutionary paradigm shattering idea. |
| 1:41.7 | He was also a science reporter for the New York Times |
| 1:44.2 | was twice nominated for the Pulitzer Prize and received the American |
| 1:48.2 | Psychological Association's Lifetime Achievement Award for his media writing. |
| 1:52.7 | Daniel is the author and co-author of many best-selling books, |
| 1:55.8 | including most recently, the Building Blocks of Emotional Intelligence, |
| 1:59.9 | 12 Leadership Primers on the key competencies of emotional intelligence. |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Dave Stachowiak, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Dave Stachowiak and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.

