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The How of Business - How to start, run, grow and exit a small business.

383: Referrals

The How of Business - How to start, run, grow and exit a small business.

Henry Lopez, Levante Business Group

Entrepreneurship, Business

4.7522 Ratings

🗓️ 2 August 2021

⏱️ 30 minutes

🧾️ Download transcript

Summary

How to get more referrals, including when and how to ask for them, to grow your small business with serial entrepreneur Henry Lopez. Henry focuses on the topic of small business Referrals. Why are they so critical to the growth of your small business, how to ask for referrals, and how to encourage your best clients and customers to refer you to their friends and family.

Henry Lopez is the host of The How of Business podcast – helping you start, run and grow your small business.

Transcript

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0:00.0

Welcome to the how of business with your host, Henry Lopez, the podcast that helps you start,

0:10.9

run, and grow your small business. And now, here is your host. Welcome to this episode of the

0:17.0

how a business. This is Henry Lopez. On this episode, I'm going to focus on small business

0:22.1

referrals. Why are they so critical to the growth of your business, how to ask for referrals,

0:27.8

and how to encourage your best clients and customers to refer you to their friends and family.

0:33.4

To receive more information about the Howa Business, including links to the show notes page for this

0:38.0

episode, or also to schedule a free coaching consultation with me, just text the word biz, B-I-Z, to 772-8372-83700,

0:48.1

or visit the howab business.com.

0:51.4

Let's start with just the basics of defining a referral.

0:53.7

I know everybody understands

0:55.0

what a referral is, but just to make sure we're on the same page, referrals are certainly, arguably,

1:00.0

the most effective and cost-effective way to grow your small business. But asking for referrals,

1:07.0

like trying to close a sale, can feel awkward for a lot of us as small business

1:12.3

owners. And you don't want to come across as desperate or pushy or presumptuous. A referral is

1:17.9

someone who is currently in the market to buy your product or service, and they have been told

1:22.3

about you by someone they know and trust. The referred potential client knows a little something about you, perhaps,

1:29.5

and what you do when you connect with them. It's a lot stronger and a lot easier to propose to

1:36.0

them, to offer them your services or products than just a lead or certainly than just a cold call

1:43.5

to someone who knows nothing about you. Why do we need

1:47.0

referrals? Well, you know, if we want to get more of those customers, like the ones that we have now

1:53.3

that are our best clients or customers, the ones that generate the best and the most business for us,

2:00.0

then referrals is the way to build that business.

...

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