380: How to Find Confidence in Conflict, with Kwame Christian
Coaching for Leaders
Dave Stachowiak
4.8 • 1.6K Ratings
🗓️ 12 November 2018
⏱️ 38 minutes
🧾️ Download transcript
Summary
Kwame Christian: Negotiate Anything
Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017.
Today, he’s working extensively with procurement departments within companies to help them make better deals. Kwame hosts the top negotiation podcast, Negotiate Anything and is the author of the book Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life*.
Key Points
Three points to the breakdown of communication:
- The Frame (the storyline)
- The Pace (how fast)
- The Direction (what issues you’re talking about)
Three steps of compassionate curiosity:
- Acknowledging emotions
- Getting curious with compassion
- Joint problem solving
Resources Mentioned
- Kwame’s Negotiation guide
- Negotiate Anything podcast by Kwame Christian
- Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life* by Kwame Christian
- Anchoring episode on Negotiate Anything
Book Notes
Download my highlights from Finding Confidence in Conflict in PDF format (free membership required).
Related Episodes
- Negotiating As If Your Life Depended On It, with Chris Voss (episode 262)
- Negotiation Tactics for Results, with Kwame Christian (episode 311)
- Have Conversations That Matter, with Celeste Headlee (episode 344)
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Transcript
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| 0:00.0 | Occasionally I run into someone who feels super confident about handling the toughest conversations. |
| 0:07.0 | But for every person I've met like that, there seems to be a hundred of us who struggle at some level with handling difficult conversations |
| 0:17.2 | the way we really want to. On this episode, Kwame Christian is back to help us all find confidence in conflict. |
| 0:26.1 | This is Coaching for Leaders episode 380. |
| 0:30.0 | Produced by Innovate Learning, Maximizing Human Potential. |
| 0:35.0 | Greetings to you from Orange County, California. |
| 0:41.0 | This is coaching for leaders, and I'm your host, California. This is coaching for leaders and I'm your host, Dave Stahoviac. Leaders aren't |
| 0:46.6 | born, they're made, and this weekly show gives you access to the practical wisdom that |
| 0:51.6 | will empower you to become a better leader. |
| 0:55.0 | Every leader finds themselves in the midst of conflict. |
| 1:00.0 | If not on a daily basis, certainly regularly, and of course, I think it goes without saying, |
| 1:06.2 | virtually every leader on a daily basis, certainly finds themselves in situations where they |
| 1:10.8 | need to influence and need to have outcomes from conversations. |
| 1:14.8 | It is a constant challenge and it is worth all of us getting better at this. |
| 1:20.0 | I am thrilled to welcome back to the show today's guest who is going to help us to find |
| 1:25.0 | confidence and conflict and also give us some useful frameworks to think about handling conflict |
| 1:30.7 | effectively. |
| 1:31.7 | Kwame Christian is a business lawyer and the director of the American Negotiation |
| 1:36.2 | Institute where he leads workshops designed to make difficult conversations easier. |
| 1:41.6 | As an attorney and mediator with graduate degrees in both public policy and law, he brings a unique multidisciplinary approach to the topic of conflict management and negotiation. His TEDx talk, finding confidence in of Conflict TED Talk on the topic of conflict in 2017. He also hosts the top |
| 2:04.6 | negotiation podcast in the country, negotiate anything, and he's the author of |
| 2:09.0 | the new book, Nobody Will Play With Me, Hot How to find confidence in conflict. |
... |
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