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A Well-Designed Business® | Interior Design  Business Podcast

374: Ellie Mroz: The Reveal Install & Working with Trades

A Well-Designed Business® | Interior Design Business Podcast

LuAnn Nigara

Business, Design, Arts

4.8786 Ratings

🗓️ 6 November 2018

⏱️ 72 minutes

🧾️ Download transcript

Summary

Welcome! Today you're in for a treat! We have Ellie Mroz joining us, and she's a really talented designer and also an astute businesswoman. We're very fortunate here at Window Works to be doing the window treatments for all Ellie's projects. Today, Ellie discusses her niche with us. And get this- her niche isn't a particular style of design or even an ideal client. It's it's the town where she and her husband grew up, fell in love, and started their family! On the show today we also take a look at the hard conversations that you will need to have with vendors and clients when unforeseen things happen. Listen in to find out more. Ellie’s passion for interiors began in the world of fashion. After she graduated from Cornell University, she enjoyed several years of internships in ready-to-wear and jewelry design, merchandising, and public relations. Finally, her love of beautiful things brought her into interior design. This transition was natural for Ellie because her husband’s residential home remodeling business, Michael Robert Construction, started growing. And his clients started asking Ellie for her help in choosing all the finishes. From there, the husband and wife design/build team grew and a boutique interior design firm was born. Since 2015, Ellie has been asked to appear in several episodes of George Oliphant's show, George to the Rescue NBC, as the on-air talent who helps families in need create beautiful spaces. And these beautiful spaces really improve the quality of the lives of these families, as well as the quality of their homes. Listen in to hear what Ellie has to share with you today! Show highlights: Ellie talks about her involvement with George To The Rescue. Why it's really worth investing in a receiving warehouse where they hold all your goods until you're ready for the majority install. Designers really need to be there when the delivery for an installation happens. Setting expectations with a new client right in the beginning. Ellie and her husband, Mike, have two separate companies and they don't always work together. Ellie talks about her really unique niche. Ellie prefers to take on few jobs and really make them profitable. Ellie has recently added a new service called Design Therapy. Ellie tailor's her style to each client. Some really great advice that Ellie received from a photographer. The joy of owning your niche fully. How to deal with it when things go wrong working on a project with contractors, subcontractors, and vendors. Some tools and tactics for avoiding dramas. Why you should never ditch old emails. The value of spending real time on site with your contractors. Developing the skill set to have the hard conversation with clients. What's coming up for Ellie in the future. Previous episodes mentioned on this show: Raquel Langworthy #343 Links: Website - Ellie Mroz Design Instagram - Ellie Mroz Design Pinterest - Ellie Mroz Design The custom home-building project that Ellie is documenting on Instagram: #Shadowlawndrive Michael, Ellie's husband's website: Michael Robert Construction

Transcript

Click on a timestamp to play from that location

0:00.0

Are you feeling overwhelmed by QuickBooks? Are you not sure where your money is going? Maybe you're

0:06.8

even scared to open your books and you just leave it to your bookkeeper and then you have a meeting

0:12.0

at the end of the year with the accountant. I know that goes on. I talk to you guys. Okay.

0:17.6

But here's the thing. Here's the hard truth. truth number one you are absolutely not alone in this

0:23.2

number two you're not going to reach the level of success in your business until you master this

0:29.8

that is a promise okay but this is exactly why we created online bookkeeping 101 at louan

0:36.8

university taught by Kathleen Anderson.

0:39.1

In this five-week course, Kathleen walks you through quickbooks step by step. You will learn how

0:44.9

to set it up and use quickbooks the right way. You will get crystal clear on your profit,

0:49.7

your cash flow, and your financial health. And you will learn to stop second guessing the money decisions

0:55.1

that you make and start to make them with some clarity. And then finally, she's going to help

0:59.4

you set up systems to save time and avoid mistakes. And why is this different? Because Kathleen

1:05.6

isn't just a QuickBooks expert. She's an interior designer just like you. She does it every day. She's in

1:12.6

your shoes and she knows exactly how to simplify these complex financial challenges of

1:18.3

organizing your crazy wackadoodle business model into the system of QuickBooks. She skips the

1:25.2

jargon and she focuses on exactly what you need to know in order

1:30.0

to set your business up for profitability. So go to Luanuniversity.com to learn more. Don't let the fear of

1:37.4

numbers hold you back from the business you have dreamed of creating. Sign up for online

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bookkeeping 101 today at Luann University.com.

1:46.9

Take control.

1:48.5

Get that confidence.

1:49.8

And make 2025 the year you finally master your finances.

...

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