355: How to Treat Your Real Estate Business Like a Business
Hustle Humbly Podcast
Alissa Jenkins & Katy Caldwell
4.9 • 916 Ratings
🗓️ 25 May 2026
⏱️ 48 minutes
🧾️ Download transcript
Summary
You got your real estate license. But did you actually build a business, or did you just start collecting transactions?
We get messages from y'all all the time, and so many of the problems you are writing about could be solved with one mindset shift: treat your business like a business. So this episode is your pep talk and your reality check, all in one.
Real estate has a sneaky way of deceiving you into thinking you are working when you are really just busy. Nobody warns you in real estate school that you will be the marketing department, the admin department, the accounting department, AND the person running every appointment. Whether you are solo or on a team, all of that still lands on you.
And we have lots of stories to bring this home. There is the put-together Realtor Alissa met at the nail salon who is leaving a team she loves, not on emotion, but because she finally tracked her numbers and it was time. There is Stacy, who slid a buyer rep cancellation across the table after offer number five. There is the friend group chat that taught Alissa why everyone, especially friends and family, needs the same consultation and the same rules.
This is the episode where we give you permission to have rules, communicate them, track your numbers, and behave like the professional you already are.
Here's what we cover in this episode:
Why being busy in real estate is not the same as running a business
Wearing all the hats: marketing, admin, accounting, and the actual job
The nail salon Realtor who is leaving her team because of what her tracking revealed
Why you have to know your ROI on every dollar you spend (postcards, leads, brokerage splits)
Professionalism vs. being everyone's best friend, and where that line really is
How to set communication rules (email vs. text) and actually enforce them
Why the buyer and seller consultation matters even more with friends and family
Treating every client the same: same consultation, same rules, same buyer rep agreement
When a price point or location is not a good business decision, and how to refer out and collect a referral fee
Working ON your business, not just IN it (taxes, LLC, CPA, a monthly admin day)
Key Quotes & Takeaways:
"Real estate has a way of deceiving you into thinking you're working." Katy
"She's not making an emotional decision, she's basing it on facts and numbers." Katy
"Businesses have rules and expectations of their customers. If you never tell your clients, how would they know what the rules are?" Katy
"At what cost is your business running? Are you stepping over a dollar to pick up a penny?" Alissa
"You are a business, but you aren't acting like a business just because you got your real estate license." Alissa
Products, People & Previous Episodes Mentioned:
-Episode 113: Be the Boss (hustlehumblypodcast.com/113)
-Episode 198: Real Estate Side Hustles (hustlehumblypodcast.com/198)
-Hustle Humbly Community (hustlehumblypodcast.com/membership)
-Number Tracking freebie (hustlehumblypodcast.com/track)
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Transcript
Click on a timestamp to play from that location
| 0:00.0 | I said she doesn't like a lot of people in this industry, but she likes me. |
| 0:05.0 | And if you messed this up for me. |
| 0:08.0 | We're not going to be friends. |
| 0:11.0 | Businesses have rules and expectations of their customers. |
| 0:16.0 | Yeah. |
| 0:17.0 | And they're relayed in some manner. |
| 0:18.0 | Not only can you have rules, if you just does a business of one have rules and you don't ever tell your customers and clients, how would they know |
| 0:25.8 | what the rules are? Here's the cancellation to cancel this other purchase agreement. |
| 0:32.1 | Right. Number six. And here is a cancellation to cancel our buyer rep agreement. |
| 0:36.5 | We don't work together anymore. don't I want you when you make an offer to be excited this is the house |
| 0:44.8 | and as as optimistic as possible I don't want you going in thinking of a way out |
| 0:50.9 | me because of me? |
| 0:54.8 | Look at me. |
| 0:55.8 | I'm what you should aspire to take advice from. |
| 0:59.4 | Great, you too could look like garbage one day. |
| 1:02.2 | Yeah. |
| 1:03.1 | I was like, of course this is happening right now. |
| 1:08.0 | Hi, y'all. |
| 1:08.9 | Welcome to Hustle Humbley. |
| 1:10.1 | It's Alyssa and Katie. And we are two active realtors in the Baton Rouge market. |
| 1:14.5 | We work for two different companies where we should be competitors, but we have chosen community over competition. |
| 1:19.6 | The goal of our podcast is to encourage you to find your own way in business. So stop comparing yourself and start embracing your strength. |
... |
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