#351: Do You Have the Humility to Serve? with Patric Yumul

The EntreLeadership Podcast

Lampo Licensing, LLC.

Entrepreneurship, Business, Management

4.7 • 4.1K Ratings

🗓️ 2 December 2019

⏱️ 52 minutes

🔗️ Recording | iTunes | RSS

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Summary

After working in the restaurant industry for nearly 30 years, Mina Group president Patric Yumul knows that outstanding service starts and ends with one thing: humility. But the first step, he says, toward that noble quality is realizing that your customers—no matter what industry you’re in—have a choice. And your job is to serve them with such excellence that they choose you over and over (and over) again. Tune in as Patric explains how he and his team strive to achieve that every single day. entreleadership.com/podcast Bourbon Steak website Mina Group website Download: 5 Habits That Kill Team Unity Review this episode for a chance to win a $25 Amazon gift card Want expert help with your business question? Call 844-944-1070 and leave a message or send an email to [email protected]. You could be featured on a future podcast episode!

Transcript

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0:00.0	Hey guys, what do you think about the new caller driven
0:02.7	Entry Podcast?
0:03.8	What do you think about this terrible host?
0:05.4	Hey, let us know by clicking on the show notes
0:07.7	or texting survey to 33, 789.
0:11.0	It only takes a few minutes,
0:12.0	plus we will enter you for a chance to win
0:15.2	a hundred dollar gift card,
0:16.3	just for filling it out.
0:17.2	Text survey to 33, 789.
0:20.7	Have you ever been to a restaurant where the reviews were
0:27.3	solid, the food was good,
0:28.8	and the service was absolutely terrible?
0:32.2	It's horrible.
0:33.0	It's the worst type of experience.
0:34.3	It's the type of thing that you will never go back to.
0:37.5	But as a business owner,
0:39.3	it's also a powerful reminder.
0:41.8	It's a reminder that you can have the best product
0:44.8	in the world, but it doesn't matter if you and your team
0:48.6	don't serve the customer well.
0:51.1	From the Ramsey Network,
	...

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