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Coaching for Leaders

344: The Way to Have Conversations That Matter, with Celeste Headlee

Coaching for Leaders

Dave Stachowiak

Management, Careers, Business

4.8 • 1.6K Ratings

🗓️ 9 April 2018

⏱️ 38 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Celeste Headlee: We Need to Talk

Celeste Headlee is an award-winning journalist who has appeared on NPR, PBS World, PRI, CNN, BBC and other international networks. She hosts a daily talk show called “On Second Thought” for Georgia Public Broadcasting in Atlanta. She’s the author of the book We Need to Talk: How to Have Conversations That Matter*.

Key Points

  • Dysfunctional conversations (especially about politics) are nothing new. What is new is how virtually every decision we make has been politicized.
  • When in a conversation, let go of the burden of trying to convince someone of something.
  • Listen to someone to hear their perspective rather than only waiting to hear what they say just so you can refute it.
  • When you’re trying to take in information, you cannot also be holding an agenda.
  • If you don’t know an answer, don’t try to hide it. Just say, “I don’t know, but I’ll find out.”
  • People have less empathy towards others than they used to.
  • It’s possible to find something in common with almost anyone if you ask a few questions.

Resources Mentioned

Book Notes

Download my highlights from We Need to Talk in PDF format (free membership required).

Related Episodes

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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Transcript

Click on a timestamp to play from that location

0:00.0

A lot of conversations don't get much past small talk or they miss the opportunity to make a real human connection.

0:08.5

In this episode, how to move past mediocre dialogue and create conversations that matter.

0:15.8

This is Coaching for Leaders episode 344.

0:19.8

Produced by Innovate Learning, Maximizing Human Potential.

0:25.0

Greetings to you from Orange County, California.

0:31.0

This is coaching for leaders, and I'm your host Dave Stahoviac.

0:36.0

Leaders aren't born, they're made, and this weekly show gives you access to the practical

0:40.5

wisdom that will empower you to become a better leader.

0:45.0

And of course, one of the key skill sets that all of us need as leaders

0:50.0

is to be able to have conversations that matter.

0:55.0

Conversations, dialogue, deep conversation is such an important part of good leadership.

1:02.0

And yet it's one of those skills and it is a skill that

1:06.2

many of us have never received any formal training in or if we have it's just been a little

1:11.5

bit here and there.

1:12.6

And that's why I'm really glad to welcome our guest today

1:16.7

who is really an expert in this,

1:19.7

not only in her work, but also in her practice over the years in her career. I am thrilled

1:25.7

to welcome Celeste Hedley to the show. She is an award-winning journalist who has

1:30.0

appeared on NPR, CNN, BBC, and other international networks.

1:35.0

She hosts a daily talk show called On Second Thought for Georgia Public Broadcasting in Atlanta.

1:40.6

She's also hosted popular NPR shows such as Tell Me More, Talk of the Nation, all things considered, and Weekend Edition.

1:48.0

In 2015, she recorded a TED Talk titled Ten Ways to Have Better Conversations

...

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