332: The Mental Load of Real Estate
Hustle Humbly Podcast
Alissa Jenkins & Katy Caldwell
4.9 • 914 Ratings
🗓️ 15 December 2025
⏱️ 66 minutes
🧾️ Download transcript
Summary
The truth is: buying or selling a house can feel like a full-blown identity crisis. Realtors know it, clients feel it, and now we have a licensed therapist here to explain *why* it all gets so emotionally messy.
In this episode we welcome Katy's former client and current number one referrer, Mary Ruiz, LPC. She's not just a real estate success story — she's now a licensed professional counselor (and a great one at that). We chat about the mental health rollercoaster that often comes with real estate: from renovations and relocations to the unexpected triggers that show up when people face big change. Mary shares why even competent, confident people often spiral emotionally during a transaction, and how *Realtors can support clients* without carrying the weight of everyone's emotions.
We're talking about therapy, boundaries, client meltdowns, and the emotional expectations people carry into real estate decisions. This is a must-listen for any Realtor who's ever felt like an untrained therapist.
Mary Ruiz, LPC is a licensed professional counselor and the practice owner of Ruiz Counseling and Consulting. Counseling is a second career for Mary and she has been practicing since May of 2022. Mary works with teens and adults seeking a safe and empowering therapy space. While she works with a variety of mental health concerns, Mary is passionate about working with autistic people, and those diagnosed with ADHD and/or OCD.
Here's what we cover in this episode:
- Why therapy and real estate overlap more than you think
- The mental toll of buying, selling, building, and renovating
- What neurodivergent clients may struggle with during moves
- Why confident people often break down during transactions
- Tips for helping clients regulate their emotions
- When (and how) to set boundaries with difficult clients
- Grounding techniques to use during emotional conversations
- What Realtors can do to protect their own mental well-being
Key Quotes & Takeaways
"The kindest thing you can do is tell someone the truth." — Mary Ruiz
Products, People & Previous Episodes Mentioned:
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Learn more about Mary's practice: https://www.psychologytoday.com/us/therapists/mary-ruiz-lpc-ruiz-counseling-and-consulting-baton-rouge-la/1015858
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Contact Mary: mary.ruiz.therapy@gmail.com
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Realtor Resources: https://hustlehumblypodcast.com/resources
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Join the Hustle Humbly Community: https://www.hustlehumblypodcast.com/membership
Want to toast someone on the show?
Send us a voice or video message with your name, who you're toasting, and why! Email it to team@hustlehumblypodcast.com.
Music:
"Straight A's" by Connor Price → https://connorprice.shop/
"The Good Life" by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life
"Be The One" by Matrika → https://uppbeat.io/t/matrika/be-the-one
Transcript
Click on a timestamp to play from that location
| 0:00.0 | We're what I would like to call reluctant therapists, right? |
| 0:05.0 | We are getting these people in highly emotional states as realtors. |
| 0:09.0 | I mean, that's what our audience is realtors. |
| 0:11.0 | And if any of you asked any of them, they would be like, I didn't realize I would be providing so much therapy. |
| 0:16.0 | Absolutely. |
| 0:17.0 | Untrained. |
| 0:18.0 | Untrained. |
| 0:19.0 | Guidance. |
| 0:20.0 | Yes. I need to get out of this. |
| 0:21.6 | A month ago you were considering that maybe you should shift gears. |
| 0:25.6 | Now you're reverting back to I'm doubling down and I just am that direct. |
| 0:30.6 | You know, the rapport is there with someone. |
| 0:33.6 | Right. |
| 0:34.6 | Managing your expectations, I think is really important because it's so exciting to do stressful |
| 0:42.0 | things like buy a new home or renovate or whatever. |
| 0:46.5 | I could go higher. |
| 0:47.5 | I love the thought of a $1,200 monthly note, but when I show you the houses that will |
| 0:52.8 | get you a $1,200 monthly note, they're like, |
| 0:55.4 | I don't want to live here. We know these things are hard and it's like really fun to dream |
| 1:02.7 | and to think about future stuff. But when you're in it, it can be, it can feel like, |
| 1:05.9 | you know, am I making a mistake just because it's so stressful. But why are you doing this? |
| 1:11.3 | Hi, y'all. Welcome to Hustle Humbley. It's Alyssa and Katie and we are two active realtors in the |
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