5 β’ 49 Ratings
ποΈ 16 October 2024
β±οΈ 35 minutes
ποΈ Recording | iTunes | RSS
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0:00.0 | we jump back on because we're still with john and i just want maybe we could just this could |
0:08.1 | just be like a little sub like maybe like a i don't know a five minute thing a little 10 minute thing |
0:12.3 | so yeah uh curiosity professional advancement i i just want your thoughts on the rest of our values |
0:17.6 | just to see if they align with you and if there's any sure and I can go over any of the other stuff again if you'd like. |
0:24.3 | So, you know, pursuit of excellence, right? |
0:27.3 | There is a side of IT where responsiveness is everything, right? |
0:33.4 | You need to be extremely, we're in a service industry and our IT team needs to be extremely |
0:41.2 | responsive. We need to be serving our customer, which is our internal customer. For some IT |
0:47.1 | organizations, that might be your external customer. But regardless, part of excellence is always |
0:52.6 | being extremely responsive, doing what needs to be done |
0:56.0 | to get the job done and satisfy and meet the need. But the other part of IT, which I think brings out |
1:03.7 | excellence even further, is the ability to plan. You need to be able to look at, you know, |
1:10.2 | either your external customer, if you're an |
1:13.1 | IT firm, and say, you know, where does that external customer need to be in the next year, |
1:18.8 | next two years, next five years, next 10 years to meet their goals? And likewise, if it's, |
1:26.3 | if you're an internal IT department, it's the exact same question. And so you |
1:30.7 | really want to understand what do the, what does the executive team want? What does the executionary |
1:38.4 | teams want, meaning your directors and employees? How do those align with kind of the corporate goals? |
1:45.4 | And how are the solutions that you're going to provide help align with those corporate goals? |
1:51.8 | And only if you truly plan IT strategically will you reach the echelon of excellence. |
1:57.9 | So again, it's both the service aspect of IT and the alignment of the planning |
2:05.7 | and strategic aspect of IT to meet corporate objectives where you'll truly provide excellence |
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