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Dissecting Popular IT Nerds

332- Jon Scarpa on IT Leadership Values and Community Building Part 3

Dissecting Popular IT Nerds

Dissecting Popular IT Nerds

Technology

5 β€’ 49 Ratings

πŸ—“οΈ 16 October 2024

⏱️ 35 minutes

🧾️ Download transcript

Summary

Seth Yeack on Relevancy in IT and Connecting with End Users & Future of IT How can IT professionals stay relevant in a rapidly changing tech landscape? In this episode, Seth Yeack, IT Manager at Dazpak, shares his journey from Army cabling to managing IT for a packaging company. Seth offers insights on understanding business needs, automating processes, and using AI effectively in IT. He emphasizes the importance of connecting with end users, continuous learning, and adapting to new technologies to drive business value. β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€” Seth Yeack Seth Yeack serves as the IT Manager at Dazpak, a packaging company that produces materials for major brands like Starbucks and McDonald’s. With a background in Army communications and self-taught programming skills, Seth brings a unique perspective to IT management. He emphasizes the importance of understanding business needs, automation, and continuous learning in the IT field.

Transcript

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0:00.0

we jump back on because we're still with john and i just want maybe we could just this could

0:08.1

just be like a little sub like maybe like a i don't know a five minute thing a little 10 minute thing

0:12.3

so yeah uh curiosity professional advancement i i just want your thoughts on the rest of our values

0:17.6

just to see if they align with you and if there's any sure and I can go over any of the other stuff again if you'd like.

0:24.3

So, you know, pursuit of excellence, right?

0:27.3

There is a side of IT where responsiveness is everything, right?

0:33.4

You need to be extremely, we're in a service industry and our IT team needs to be extremely

0:41.2

responsive. We need to be serving our customer, which is our internal customer. For some IT

0:47.1

organizations, that might be your external customer. But regardless, part of excellence is always

0:52.6

being extremely responsive, doing what needs to be done

0:56.0

to get the job done and satisfy and meet the need. But the other part of IT, which I think brings out

1:03.7

excellence even further, is the ability to plan. You need to be able to look at, you know,

1:10.2

either your external customer, if you're an

1:13.1

IT firm, and say, you know, where does that external customer need to be in the next year,

1:18.8

next two years, next five years, next 10 years to meet their goals? And likewise, if it's,

1:26.3

if you're an internal IT department, it's the exact same question. And so you

1:30.7

really want to understand what do the, what does the executive team want? What does the executionary

1:38.4

teams want, meaning your directors and employees? How do those align with kind of the corporate goals?

1:45.4

And how are the solutions that you're going to provide help align with those corporate goals?

1:51.8

And only if you truly plan IT strategically will you reach the echelon of excellence.

1:57.9

So again, it's both the service aspect of IT and the alignment of the planning

2:05.7

and strategic aspect of IT to meet corporate objectives where you'll truly provide excellence

...

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