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Counselling Tutor podcast

332 – Developing an Online Mindset

Counselling Tutor podcast

Kenneth Kelly

Education

4.8657 Ratings

🗓️ 15 March 2025

⏱️ 74 minutes

🧾️ Download transcript

Summary

AI in Therapy - Comparing Ethical Frameworks In Episode 332 of the Counselling Tutor Podcast, your hosts Rory Lees-Oakes and Ken Kelly guide you through this week's three topics: Firstly, in 'Ethical, Sustainable Practice', we look at developing an online mindset to effectively work with clients online. Then, in 'Practice Matters', Rory speaks with Richard Miller, a counsellor, supervisor, and AI ethicist, about the ethical use of AI in therapy, its possibilities, challenges, and implications. Lastly, in 'Student Services', Rory and Ken discuss comparing ethical frameworks and why it's an important exercise in counselling training. In this section, Rory and Ken discuss the concept of developing an online mindset in therapy. This mindset is essential for counsellors who want to effectively provide online therapy to their clients. The key points discussed include: What is an Online Mindset? An online mindset is understanding that online therapy is as valid as face-to-face therapy, and it requires the same attention to ethical standards, client care, and professionalism. The pandemic of 2020 shifted online therapy from a niche practice to a mainstream method of working with clients. Counsellors must be familiar with the technology they use, including video software, microphones, internet speed, and webcam settings. The Importance of Technology in Online Therapy Understanding how technology works ensures a seamless therapeutic experience for clients. This includes having appropriate equipment, such as a stable internet connection, clear audio, and good lighting. Testing your setup with a peer is an essential step to ensuring everything runs smoothly during online sessions. Professionalism in Online Therapy Just as much care is needed in setting up an online practice as a physical office. This includes considering the lighting, background, and sound quality to ensure clients feel comfortable and supported. Building an Online Therapeutic Space Just like a physical therapy room, an online therapy space should be set up in a way that allows clients to feel safe, comfortable, and confidential. It is the responsibility of the therapist to ensure that their environment supports these qualities. It's important to consider factors such as lighting, background, and sound. AI in Therapy [starts at 29:49 mins] In Practice Matters, Rory interviews Richard Miller about the ethical use of AI in therapy. They explore the possibilities and challenges AI presents for the counselling profession. The key points of this conversation include: The Growing Role of AI in Therapy Richard discusses the ethical implications of using AI tools in therapeutic settings. Examples include AI chatbots used for communication with clients or AI programs that help with documentation. AI technology is widely used in everyday life, such as recommendation algorithms on streaming platforms like Netflix and social media. However, its application in therapy raises concerns about confidentiality, informed consent, and the accuracy of AI-generated content. Informed Consent and Confidentiality When AI is used in therapy, it's important to obtain informed consent from clients about how their data is used, stored, and shared. Therapists must be transparent about the tools they use, particularly AI-driven ones, to maintain client trust. Risks and Challenges of Using AI AI may influence decisions or therapy outcomes, but it cannot replace human judgement or emotional intelligence in therapeutic practice. Richard discusses the ethical responsibility of counsellors to understand and critically assess the AI tools they use and how these tools may affect their practice and client care. Comparing Ethical Frameworks [starts at 59:25 mins] In Student Services, Rory and Ken discuss the importance of comparing ethical frameworks during counsellor training.

Transcript

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0:00.0

Today's episode of the counselling tutor podcast is sponsored by Webhealer.

0:06.0

You're a counsellor in private practice and you need a website or you've got an existing website

0:13.8

which you need help with. Webheeler are offering counselling tutor podcast listeners,

0:19.0

that's you, 100 pounds off the cost of a website

0:22.7

design and build. Now, Webheeler specialise in websites for counsellors and psychotherapists.

0:28.5

It's what they do. And the Webhealer team provide a completely non-technical done-for-you

0:35.6

solution, leaving you to focus your time on your clients.

0:40.6

Operating for 20 years, Webhealer are a trusted resource amongst counselors when it comes

0:46.3

to getting your practice online. So get the package details and claim your 100 pound off coupon

0:54.1

for your new website by going to

0:57.6

counsellingtutor.com forward slash website that's counsellingtutor.com forward slash website.

1:06.9

Hello and welcome to episode 300 and 32 of the counselling tutor podcast.

1:13.3

I'm Rory and joining me today is Richard Miller,

1:17.1

counsellor, supervisor and AI ethicist.

1:21.3

A graduate of Glasgow Caledonian University,

1:25.3

Richard has a diverse background in student leadership and therapeutic practice.

1:31.4

He previously served as president of Aberdeen University Students Association and is now an executive

1:38.9

officer for the National Union of Students in Scotland.

1:43.6

Additionally, he is also a co-director of the Scottish Institute of Emotion Focus Therapy.

1:51.7

Richard is also gaining a growing reputation as an AI ethicist,

1:57.0

delivering insightful lectures on the ethical use of AI in therapy to an expanding audience.

2:04.5

Today, he joins us to explore the evolving discussion around AI in therapy, its possibilities, challenges and ethical considerations.

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