328: Are You Making This Mistake with New Customers?
Your Virtual Upline Podcast
Bob Heilig
4.9 • 1.7K Ratings
🗓️ 21 October 2022
⏱️ 15 minutes
🧾️ Download transcript
Summary
Here's an important question I want you to ask yourself –
Are you asking your new customers to promote your business too early in your relationship with them?
If yes, then listen to this episode to learn why this could be damaging your business.
Here's why…
Although you have the right intentions, it creates the psychological impact that they are not as important to you anymore.
Today, I'll teach you how to create memorable experience for your new customers and when to ask them for help.
Episode Quotes
"The goal is to create a memorable experience for your customers."
"Memorable experiences don't take a lot of money or effort to create."
Listen to Learn
01:12 - Stop asking new customers to promote your business
04:57 - The relational bank account concept
07:03 - Creating memorable experience for your customers
13:53 - When to ask people for help
Transcript
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| 0:00.0 | A bob here and welcome back to the your virtual upline podcast where we give network |
| 0:12.4 | marketers the mindset, strategies and skills that you need to build the business and life |
| 0:18.8 | of your dreams. |
| 0:22.5 | A bob here welcome back to the show episode 328 today. |
| 0:27.8 | I want you to ask yourself. |
| 0:29.8 | A really important question and here's what it is. |
| 0:32.9 | Are you asking your new customers to help promote your business to early in your relationship |
| 0:43.5 | with them? |
| 0:45.0 | I see a lot of people making this mistake. |
| 0:47.8 | I've made this mistake in the past where we get a new customer and we're all excited |
| 0:52.4 | to get them going and we want to keep that momentum going as well, right? |
| 0:56.6 | So what do we do out of our excitement and enthusiasm? |
| 0:59.8 | We ask them if they'd be willing to share and promote our business to their family and |
| 1:06.3 | friends and maybe that's go post most of the time. |
| 1:09.3 | I guess it would be going to post on their Facebook feed and typically we'll have some |
| 1:14.0 | sort of direction or template for how they do that and what I want to kind of bring |
| 1:19.0 | to your attention today is this I think that's a big mistake. |
| 1:23.5 | I think it is a very big mistake for you to make. |
| 1:26.3 | And I think it is possible to ask somebody to help you in your business promotion wise |
| 1:30.5 | too early. |
| 1:31.5 | Here's let me just get to the reason why and then I want to break this down. |
| 1:36.4 | I want you to put yourself in the mind of the customer for a moment. |
... |
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