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The Heart & Hustle Podcast

310: What To Do When Clients Inquire Via DM or Facebook Message?

The Heart & Hustle Podcast

The Heart University

Entrepreneurship, Business, Marketing

4.81K Ratings

🗓️ 3 January 2023

⏱️ 24 minutes

🧾️ Download transcript

Summary

How many times have you received a Facebook message or Instagram DM from a potential client inquiring to work with you? 

 

EVERYONE'S hands are raised right now. It happens. So what do we do about it? Should we keep all communication in that social media message thread? Should we just send a link to our website? What is the correct protocol here to set us up for success to make it more likely we'll actually book that client vs scare them away?

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Show notes: https://theheartuniversity.com/310-what-to-do-when-clients-inquire-via-dm-or-facebook-message

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Transcript

Click on a timestamp to play from that location

0:00.0

You're listening to the Heart and Hustle podcast. We are your hosts,

0:02.8

Evie the Cloud and Lindsay Roman. Welcome back to the show friend.

0:06.0

Today's episode is going to be for all of our photographers and service-based

0:10.0

entrepreneurs in the house. Question for you. How many times have you received a

0:14.2

Facebook message or Instagram DM from a potential client inquiring to work with you?

0:17.8

My hand is raised. If you are a service-based industry provider, your hand raised everyone's hands are raised right it

0:25.0

happens so what do we do about it should be keep all the communication in that

0:29.4

social media message thread should we just send a link to our website?

0:33.0

Is that the proper way to respond?

0:34.5

Like, what's the correct protocol here

0:35.9

to set us up for success to make it more likely

0:38.4

that we'll actually book that client versus scare them away, right?

0:41.9

So today we are diving in to the age-old question,

0:45.0

what do you do when a client inquires via DM or Facebook message? We have a lot to say about this,

0:51.0

so let's get into it.

0:52.0

Hey, photographer, are you on the struggle best to find your editing style?

0:56.0

Do you feel like you spend hours upon hours on one photo in light room

1:00.0

and still don't like the final product you send off to your clients?

1:02.0

As photographers ourselves, we can say,

1:04.4

we feel your pain, we have been there. It can be hard finding and editing style that you love that feels honestly like you.

1:10.8

Yes, and here's the truth of the matter.

1:13.0

Every single photographer goes through this.

...

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