3-Step Overcome For "I dont have the card on me" | Ep 204

The Game with Alex Hormozi

Alex Hormozi

Entrepreneurship, Education, Business, How To

4.9 • 4.4K Ratings

🗓️ 8 May 2020

⏱️ 4 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Why don’t we get you started and see what can be done? Today, Alex (@AlexHormozi) talks about how to deal with someone who says they don’t have their card on them and the proper way to solve this situation.

Welcome to The Gym Secrets Podcast where you can listen in on the Top 1% of Gym Owners to hear the secrets of what they are doing differently to get more customers, make more profit per customer, keep them longer, and do it all without sacrificing their personal lives. We've got roll up your sleeves kind of hustle with a little bit of cleverness and a lot of heart. We are 1% of gym owners and this is our podcast. Hosted by Alex Hormozi.

Timestamps:

(0:59) - “I don’t have the card…” Let’s address the elephant in the room. It can only mean you must’ve lost the sale earlier and you just didn’t notice or hear them get disengaged. So if someone throws this line to you it’s not a big deal, just wait.

(1:58) - Try to accommodate the customer by giving them options. Tell them it’s okay. “Why don’t we get you started with the current card you have and swap it out later” and so on.

(2:53) - Make sure to ask them if the proposed solution is fair enough. Try to also down-sell from there like “Why don’t we just use the card that you've got and I'll just put a two-day delay on it?”

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Transcript

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0:00.0	Hey guys, real quick.
0:01.0	So Layland and I are definitely working on our social media presence if you guys haven't
0:03.6	noticed.
0:04.6	And we're just breaking now into linked in.
0:06.2	Alright, it's not as bad as I thought.
0:08.0	It's actually been pretty awesome so far.
0:09.6	And you guys have been really cool in there and people are sharing our stuff a lot.
0:12.4	So if we aren't connected on linked in, go ahead and let's connect and let's rock and roll.
0:17.0	You just didn't notice, you didn't listen, didn't hear them get disengaged, didn't hear
0:21.2	a potential obstacle that they brought up or didn't bring out enough pain to make the
0:25.8	problem agitated or prioritized enough that they would want to buy.
0:29.5	Welcome to the Jim Secrets Podcast where you talk about how to get more customers, how
0:32.4	to make more per customer and how to keep them longer.
0:34.9	And the many failures and lessons that we have learned along the way.
0:38.1	I hope you enjoy and subscribe.
0:42.2	What's going on everyone?
0:43.2	Hope you guys are having an awesome Friday.
0:44.9	Fantastic.
0:45.9	Phenomenal.
0:46.9	Friday.
0:47.9	Phenomenal.
0:48.9	And Ph.
	...

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