3 More Questions (Will Guidara) with David Novak and Koula Callahan
How Leaders Lead with David Novak
David Novak Leadership
4.8 • 596 Ratings
🗓️ 22 July 2024
⏱️ 11 minutes
🧾️ Download transcript
Summary
Transcript
Click on a timestamp to play from that location
| 0:00.0 | Welcome to How Leaders Lead. I'm Kula Callahan, here to bring you another edition of three more questions with David Novak. |
| 0:10.0 | David, it's so great to be back with you. How you doing? |
| 0:13.0 | I'm doing really well, but man, is it hot? I mean, this is a hot summer. |
| 0:18.0 | That is what everyone is saying. It's certainly a hot summer and we've got a |
| 0:22.3 | hot topic to talk about today. Oh, good transition, cooler. I just set you up. That was such a |
| 0:28.3 | softball. You couldn't even screw it up. Oh, man. Well, we do have a hot topic to talk about today. |
| 0:33.5 | And it's your conversation with Will Godera. He's the former owner of 11 Madison Park, |
| 0:38.6 | which under his leadership became the number one restaurant in the world. He also has a New York |
| 0:44.5 | Times bestselling book called Unreasonable Hospitality, which is really all about empowering |
| 0:50.0 | your people to help your customers really feel seen. And I love this episode, David. I heard a |
| 0:56.6 | quote recently that said, people won't remember what you say. They'll remember how you make them |
| 1:01.7 | feel. And I think Will is really a leader who puts that into practice. Well, I think in the |
| 1:07.1 | restaurant business, you learn very quickly, the only way you have any hope for success |
| 1:11.1 | is that you've got to have fantastic people and you have to make them feel appreciated and that's |
| 1:16.8 | what i think he means by making people feel seen because when you're seeing someone is watching you |
| 1:23.4 | and just by watching people and letting them know that you value what they do, it's like the gold in any organization. |
| 1:30.7 | Well, this episode is fantastic. |
| 1:32.5 | If you haven't listened to it, definitely go back in the feed and give it a listen. |
| 1:35.8 | Also, if you're a fan of The Bear on Hulu, I've loved the show. |
| 1:40.6 | Will is also a co-producer on that TV show. |
| 1:43.5 | It's amazing. |
| 1:45.7 | You should watch it. And you should listen to the podcast episode with David and Will. For today, though, we're going to dive into |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from David Novak Leadership, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of David Novak Leadership and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.

