#297: Analytics and team performance with Steve Leeds, VP Business Analytics, Ironwood Pharmaceuticals
The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
The Agile Brand
4.9 • 113 Ratings
🗓️ 18 November 2022
⏱️ 30 minutes
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Summary
Today we’re going to talk about the power of using analytics to improve your company and team performance. To help me discuss this topic, I’d like to welcome Steve Leeds, Vice President of business analytics for Ironwood Pharmaceuticals and author of The Analytic Detective.
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Transcript
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| 0:00.0 | Welcome to season 4 of the Agile Brand with Greg Kielstrom, where we discuss business |
| 0:05.7 | agility through customer experience, employee experience, and digital transformation. |
| 0:10.7 | I'm your host, Greg Kielstrom. |
| 0:12.7 | The Agile World Podcast is brought to you by TechSystems, an industry leader in full-stack |
| 0:17.1 | technology services, talent services, and real-world application. |
| 0:21.3 | For more information, go to techsystems.com. |
| 0:24.1 | To read more about the topics discussed on this show, you can go to my website at GregKielstrom.com |
| 0:29.5 | and read my latest articles, or get a copy of my latest book, Meaningful Measurement |
| 0:33.9 | of the Customer Experience, now available on Amazon and other retailers. |
| 0:38.4 | My name is Greg Kielstrom, and I'm the host of the Agile Brand Podcast. |
| 0:41.8 | Today we're going to talk about the power of using analytics to improve your company |
| 0:45.2 | and team performance. |
| 0:46.9 | To help me discuss this topic, I'd like to welcome Steve Leeds, Vice President of Business |
| 0:51.2 | Analytics for Ironwood Pharmaceuticals, and author of the Analytic Detective. |
| 0:56.0 | Steve, welcome to the show. |
| 0:57.6 | Thank you so much for inviting me on the podcast. |
| 1:01.2 | Yeah, absolutely. |
| 1:02.2 | Looking forward to talking with you. |
| 1:04.0 | Why don't we start by giving a little background on yourself and what you're currently doing? |
| 1:08.9 | Sure. |
| 1:09.9 | So, my background is in Applied Math and Statistics, and in school, I got pretty serious |
| 1:16.1 | about it. |
... |
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