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Coaching for Leaders

286: How to Influence Cross-Culturally, with Erin Meyer

Coaching for Leaders

Dave Stachowiak

Business, Management, Careers

4.8 • 1.6K Ratings

🗓️ 27 February 2017

⏱️ 43 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Erin Meyer: The Culture Map

Erin Meyer, a professor at INSEAD, teaches us how to influence cross-culturally. Erin is the author of the bestselling book The Culture Map: Breaking Through the Invisible Boundaries of Global Business*.

Key Points

  • It’s more helpful to know how cultures compare to one another on specific issues than it is to just describe a specific culture.
  • Different cultures have signals that mean different things.
  • Historically homogenous cultures tend to be less explicit in their communication styles, with much more communication implied.
  • Americans tend to be very direct except when giving negative feedback, and many people from other cultures find this confusing.
  • Remember to: be curious, be humble, listen before you speak, and learn before you teach.

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Transcript

Click on a timestamp to play from that location

0:00.0

In the last week I've had either phone calls or Academy sessions with people in five different countries

0:06.4

But I'm not really that unusual most of my clients today interact with people all over the world, almost daily.

0:13.4

On this episode, the framework you need in order to influence with care

0:17.8

across multiple cultures.

0:19.6

This is Coaching for Leaders, episode 286.

0:23.7

Produced by Innovate Learning,

0:26.1

Maximizing Human Potential.

0:29.5

Greetings to you from Orange County, California. This is coaching for leaders and I'm your host

0:38.7

Dave Stahovia. Leaders aren't born, they're made, and this weekly show gives you access to the practical

0:46.4

wisdom that will empower you to become a better leader.

0:50.6

I'm so glad you joined in today because today's conversation is one

0:54.7

that has become, it's always been relevant, but in today's world is probably

1:00.8

most relevant to the kinds of work that so many of us are doing not only in the places that we live in work but across the entire world and in fact that's a very much a part of my work on a daily basis now and I bet for almost all of you listening

1:16.1

if not directly indirectly you are working across cultures and yet it's sometimes

1:22.1

challenging to know exactly how to best work cross-culturally and

1:26.7

how to navigate the complexities of culture.

1:29.2

And today, I'm really pleased to have with us someone who's an expert at this

1:34.0

and is going to help us to really frame the perspective of how to work cross-culturally

1:38.2

and to navigate the complexities of culture and that is Aaron Meyer.

1:43.0

Aaron is a professor at Enziad,

1:45.0

one of the leading international business schools.

1:48.0

Her work focuses on how the world's most successful managers

...

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