286. 6 Ways to Optimize Your Storage Facility with AI (Pricing, Revenue, Support)
Self Storage Income
AJ Osborne
4.9 • 591 Ratings
🗓️ 10 March 2025
⏱️ 41 minutes
🧾️ Download transcript
Summary
Can you use AI to run a self storage facility? Yes, and it can do it better than you can. Don’t worry; AI (artificial intelligence) won’t take your checks and put them into its artificial bank account. You’ll still keep all the profits. But, thanks to massive leaps in technology, you can use AI to streamline and optimize almost every part of your self storage business, from customer support to revenue management, drafting lease agreements, and even underwriting deals for you!
Today we’re sharing how we’re using AI in 2025 to boost our self storage profits, reduce our team’s busy work, and find opportunities for us. We’ll walk through the six ways AI can help any storage operator, whether they’re a large or small investor. We’re talking about operations, marketing, revenue management, customer retention, business strategy, and legal and compliance.
If you’ve got a couple of storage facilities and you’re running them by yourself, these integrations can help cut your workload in half so you have more time to focus on building your portfolio. For larger operators, we’ve seen these additions massively trim the busy work (and costs that come with it) we’re used to dealing with daily.
AI is a game-changer IF you use it the right way. Good news: we’re explaining exactly how to do that.
What you’ll learn in today’s show:
- How to use AI (artificial intelligence) to make MORE money from your facility with less work
- Using AI to analyze key customer trends so you keep more monthly revenue
- Pinpointing the “gaps” in the market to beat out all other storage operators in the area
- Getting more five-star customer reviews with a simple AI outreach template
- The one thing you MUST have a professional look over AFTER AI gives you a first draft
- AI investment analysis and underwriting so you can review deals even faster (and make moves on the best ones)
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Self Storage Income Newsletter - https://www.selfstorageincome.com/
Transcript
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| 0:00.0 | So like, you know you want to give a rent increase, but you don't even know what to do or even how to think about it. |
| 0:04.2 | It'll go, boom, here's all of the different things you need to do. It's just unreal to think that it's taken years of time and experience and effort to build those things. And in a second, it's just like, yeah, boom, here you go. Being able to plug those things in and say, hey, is this a good deal? Is it not? What are some of the pitfalls here? |
| 0:20.4 | What should I be looking out for? |
| 0:21.6 | What are some of the benefits? |
| 0:23.0 | It's massive, massive value. So it's here. |
| 0:26.6 | It's not going anywhere. The only question is, are you using it or not? |
| 0:34.4 | What's up, everybody? And today we are talking about AI. I know. Seems to be all the talk lately. But we're really wanting to know, can you run a storage facility with AI? So what are the things that you can't do? What are the things you need to think through? But how can this optimize? Make it so you can run more efficiently and have better outcomes with less expense. |
| 1:01.2 | Yeah, man, it really makes me think back in the day when the internet was just coming out, |
| 1:05.3 | everybody was just using yellow pages. We've even seen that in storage facilities, even today, right? People don't have the |
| 1:12.1 | websites. They're still on the yellow pages. They're not leveraging the technologies that |
| 1:16.5 | exist today to stay competitive, to drive their facilities, to earn more revenue, and they |
| 1:21.6 | themselves, to improve their facilities, their operations. Those early adopters of the technology are going to |
| 1:28.5 | win every time. So that's what we wanted to talk about today. Like, how can we help you guys |
| 1:32.5 | understand how to integrate this technology potentially in your operations and storage as a whole? |
| 1:37.7 | Because if we don't start adopting the technology and utilizing it, we're going to be the dinosaurs, |
| 1:42.1 | right? We go extinct. And that's not where we want to be. |
| 1:44.7 | Absolutely. There's a lot of functionality and there's a lot of buzz around AI. So we want to make |
| 1:52.0 | sure that we hit on this, but don't overdo it. So one of things I don't want is it just to be |
| 1:57.7 | totally overwhelming. Right. Now, I think that to start the conversation, |
| 2:02.7 | AI is simply just a tool. It's not an end all. B also it's how you insert it, how you utilize it. |
| 2:08.6 | But like any tool, it's a leverage point that like you said, we need to be integrating it because |
| 2:13.9 | your competition is. And it will actually change the way you operate, the speed at which |
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