4.8 • 3.3K Ratings
🗓️ 29 June 2024
⏱️ 5 minutes
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0:00.0 | This episode is brought to you by Shopify. |
0:03.0 | Looking to start a side hustle or become your own boss. |
0:05.0 | Do it with Shopify. |
0:07.0 | Whether you're selling succulents or stilettoes, |
0:09.0 | Shopify has the industry leading tools to help you create, |
0:12.0 | control and grow your own business. |
0:13.7 | So get serious about selling and get Shopify today. |
0:16.7 | Sign up for a one pound per month trial period at shopify.coidek slash special offer |
0:21.8 | or lowercase that That's Shopify. |
0:23.9 | CODieK slash Special Offer. Seeing your business grow is an exciting milestone, but what happens when you've got increased |
0:41.2 | sales and visibility and more chargebacks. |
0:45.1 | We're going to hear from a listener today who's getting too many charge backs. |
0:48.0 | Charge backs basically when a consumer complains to their bank or credit card company, they're like, |
0:52.8 | hey, I don't recognize this charge, or I don't agree with this charge, |
0:56.6 | then the bank or credit card company will usually reverse it, |
1:00.2 | at least temporarily, do an investigation, send you the merchant, an inquiry that you have to then |
1:06.0 | respond to and it's just kind of a pain and hassle all around. You also tend to get charged |
1:10.8 | for chargebacks even when you win them. So that's a fun fact or not so fun fact. So basically if you are selling anything online you want to avoid it chargebacks. Let's see what we can do to help this listener. Anybody else who's selling anything online, |
1:23.2 | chargebacks are frustrating. Let's see if we can minimize them. The detailed |
1:27.0 | question and my answer coming up in just 30 seconds. Hey Chris I've been running an e-commerce side hustle for a while now and it's starting to grow. |
1:41.0 | That's great, but I'm also getting more and more charge backs where customers |
1:45.1 | don't even realize that the charge is actually coming from my business, and then they call |
... |
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