meta_pixel
Tapesearch Logo
Log in
The EntreLeadership Podcast

#269: Dare to Serve with Cheryl Bachelder

The EntreLeadership Podcast

Lampo Licensing, LLC.

Entrepreneurship, Business, Management

4.74.1K Ratings

🗓️ 4 June 2018

⏱️ 36 minutes

🧾️ Download transcript

Summary

In 2007, when Cheryl Bachelder took over as CEO of Popeyes Louisiana Kitchen, Inc., the company was a mess. Profits were down, stock prices were at an all-time low, and morale had hit rock bottom. She knew her only hope of turning things around was to create a culture of servant leadership. And she was right. By investing in her most valuable resource—her team members and franchisees—Cheryl helped Popeyes reach $3.1 billion in revenue by fiscal year-end 2015. Tune in as Cheryl details the six principles of servant leadership that she credits for that success. They may very well contribute to yours too. entreleadership.com/podcast How to Create Core Values from EntreLeadership 50 Ways to WOW Your Customers from Infusionsoft Want expert help with your business question? Call 844-944-1070 and leave a message or send an email to [email protected]. You could be featured on a future podcast episode!

Transcript

Click on a timestamp to play from that location

0:00.0

The people in your organization are the only purpose and principles anyone ever meets.

0:14.0

Helping business leaders grow themselves, their team, and their profits.

0:19.0

This is Entrain Leadership.

0:22.0

Now, here's your host, Ken Colman.

0:26.0

Coming to you from the Music City, this is the broadcast of leaders, by-leaders, four-leaders.

0:30.0

Thank you so much for joining the conversation.

0:33.0

Our feature conversation this episode is with Cheryl Batchelder, the former CEO of Popeye's chicken

0:39.0

and the author of Dare to Serve, how to drive superior results by serving others.

0:45.0

And we also have some great free resources for you that you have come to love.

0:51.0

Well, I got to tell you that Cheryl Batchelder is a fantastic lady.

0:55.0

Obviously, when you're the CEO of any type of quick serve restaurant or any national chain, you are accomplished.

1:02.0

But what I love is, is that she took over a company where the stock price had dropped from $34 to $13.

1:10.0

It's basically going to the basement.

1:13.0

And in eight years, the market cap grew from less than $300 million to over $1.3 billion.

1:20.0

At fiscal year in 2015, Popeye's revenues were $3.1 billion in growing, all because of this idea of serving others.

1:30.0

And this lady is phenomenal. This is a great book.

1:32.0

And I think it really does give you a different perspective on true servant leadership, a term that many of you've heard before.

1:39.0

But this conversation is really going to challenge you. Here is Cheryl Batchelder.

1:45.0

The reason I love this story is because I don't know if most people know this until they read the book.

1:50.0

But this was a second chance for you as well, not just Popeyes.

1:54.0

And so before we dive into the book and how you led Popeyes through a downtime and really a rebirth,

2:00.0

I want people to have a sense of where you were at, what you had gone through, and a failure,

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from Lampo Licensing, LLC., and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Lampo Licensing, LLC. and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2025.