Hello and welcome to Car Talk from National Public Radio with us Click and Clack the Tappert Brothers,

and we're broadcasting this week from the Damning by Faint Praise Department here at Car Talk Plaza.

We have in the past mentioned that car people are the most hated of anyone.

Right.

And there I was sitting in my office the other day, and I came across this little article, which I... Actually, what that it means when we say that car dealers are the

most hated, it's actually a survey done of National Association of Attorneys General. Yes.

And what they measure is the number of complaints against, blah, blah, blah, blah, blah, blah.

And it's always auto repair or auto dealers or somebody.

Auto industry is right at the top.

As we've always said, anyone remotely associated with the automotive industry, right there, bingo.

Well, have we got news for you?

We have not only dropped to number two.

Automobile people have dropped to number three.

Get out.

And here's why.

Yeah, don't break out the champagne yet.

Don't break out the champagne yet.

Number two is home repair and construction.

Now, they've always been number one in my book.

They've always been number one in my book, too.

Number one, however, is interesting.

Telecommunications. Not a surprise to me. Have you had a phone bill in the last five years that you've been able to understand?

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