#262 - You can email your customers on Amazon. We tried it…

Selling on Amazon with Andy Isom

Andy Isom | Amazon FBA Seller & Agency Founder

Amazon, Business, Amazonfba, Selling, Marketing, Entrepreneurship, Personalbusiness, Productbusiness, Ecommerce, Onlinebusiness

4.9 • 816 Ratings

🗓️ 3 July 2023

⏱️ 18 minutes

🔗️ Recording | iTunes | RSS

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Summary

Did you know that you can email your customers on Amazon? Over the past couple of years, Amazon has been turning this feature on and off.

In this episode, I share what happened when we emailed our customers and the outcome. For you to be able to do this, you need to be a brand-registered business.

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Transcript

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0:00.0	Did you know that you can now email your customers on Amazon?
0:05.2	Amazon has had a very weird relationship over the past years with emailing customers,
0:11.5	where you were able to do it, then you weren't able to do it, then you're able to do it,
0:14.2	then you're not able to do it, and they just keep going back and forth on this.
0:16.9	But as of right now, hopefully it's around to stay, you can email your customers.
0:23.9	Well, we tried it, and I'm going to share the results with you.
0:32.9	What's up, guys? You're listening to another episode of Selling on Amazon with Andy Isam.
0:38.3	Did you know that you can now email your customers on Amazon?
0:43.1	Well, we tried it. And I'm going to share the results with you.
0:46.4	Amazon has had a very weird relationship over the past years with emailing customers.
0:53.6	Where you were able to do it, then you weren't able to do it, then you were able to do it, then you weren't able
0:55.5	to do it, then you're able to do it, then you're not able to do it. And they just keep going
0:58.1	back and forth on this. But as of right now, hopefully it's around to stay, you can email your
1:05.8	customers. And I'm talking email marketing. Not like, oh'll respond to like a question because you can do that.
1:11.7	You've always been able to do that. If a customer emails you first or you should say messages you through Amazon seller central, you can message them back.
1:18.7	I'm talking like promote your products, like email marketing. That was a huge, huge reason why a lot of people have been scared to sell on Amazon.
1:31.9	So they're like, well, how am I supposed to do email marketing? How am I supposed to build my
1:35.0	email list? I don't get email data for my customers if I sell on Amazon. I've heard that story
1:40.2	dozens of times over the past five years for justification on why people don't want to sell on
1:46.1	Amazon. But now that we can do this, this is a huge game changer. So let me talk about first
1:51.5	how to get to this because it can be a little difficult to find. Now, you do have to be
1:54.7	brand registered to do this. Like most cool things on Amazon these days. But if you go to
	...

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