#258 - Pre-Visit Guest Experience

Thriving Stylist Podcast

Britt Seva

Stylist, Business, Hair, Hairstylist, Marketing, Salon, Careers, Businessbuilding

4.7 • 2K Ratings

🗓️ 21 November 2022

⏱️ 21 minutes

🔗️ Recording | iTunes | RSS

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Summary

This episode is a big one, as we are talking all about pre-visit guest experiences! The biggest piece of the puzzle when building pre-visit guest experiences is trust, but how can you be sure that you’re building it with them? In today’s episode, I reveal the ways that you can build trust with potential clients, and what happens when the trust just isn’t there between your client and the salon. Remember, this process begins before that person even visits your salon for the first time, so these are things that you always need to be considering as a salon and business owner!

If you have a question for me that you’d like answered in a future episode, a great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I’m looking forward to doing more of these types of episodes on the podcast!

If you’re not already following us, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials, and amazing breakthroughs from my audience. You’re not going to want to miss out on this!

Learn more at: https://thethrivingstylist.com/podcast/258

Transcript

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0:00.0	Do you feel like you were meant to have a kick-ass career as a hair stylist?
0:06.1	Like you got into this industry to make big things happen?
0:09.4	Maybe you're struggling to build a solid base and want some stability.
0:12.7	Maybe you know social media is important, but it feels like a waste of time because you
0:16.2	aren't seeing any results.
0:18.2	Maybe you've already had some amazing success, but are craving more.
0:21.8	Maybe you're ready to truly enjoy the freedom and flexibility this industry has to offer.
0:26.8	Working and coloring skills will only get you so far, but to build a lifelong career as
0:31.1	a wealthy stylist, it takes business skills and a serious marketing strategy.
0:35.9	When you're ready to quit just working in your business and start working on it, join
0:39.2	us here where we share real success stories from real stylists.
0:42.8	I'm Britt Siva, social media and marketing strategist just for hair stylists, and this
0:47.0	is the Thriving Stylist Podcast.
0:51.3	What is up and welcome back to the Thriving Stylist Podcast.
0:54.4	I'm your host, Britt Siva, and I thought this week we would talk about pre-visit guest
0:59.0	experience.
1:00.0	Now, this is a little bit of an oldie, but a goodie topic.
1:02.8	If you are a Thriver, this shouldn't feel revolutionary.
1:06.0	It's more of like a touch point across check.
1:09.4	Are we hitting all of our marks?
1:12.6	So going back, kicking it old school, how many of you were Thrivers from like 2017,
1:19.2	19, 19, 2021?
	...

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