253- Outsmarting Cybercriminals on a SMB Budget: IT Pro Michael Turner’s Playbook

Dissecting Popular IT Nerds

Technology

5 • 49 Ratings

🗓️ 18 January 2024

⏱️ 66 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Michael Turner Michael Turner is an IT professional with around 25 years of experience spanning mainframe computing, desktop support, networking, and management. Currently the IT Manager at Dynamic Equipment Group, Michael oversees technology strategy for the equipment sales company across 13 locations. His passion lies in cybersecurity, believing small businesses can implement controls to protect critical data without big budgets. As a former U.S. Marine Corps veteran, Michael credits the military for developing his hands-on technical skills , proving formal education isn’t the only path to an IT career. Outsmarting Cybercriminals on a SMB Budget: IT Pro Michael Turner’s Playbook In this compelling discussion, host Michael Moore sits down with Michael Turner, IT Manager at Dynamic Equipment Group, to take an in-depth look at the cybersecurity challenges facing small businesses today. With high-profile breaches making headlines and new regulations emerging, small companies often struggle to secure their data on limited budgets. Michael shares creative strategies companies can implement—from multi-factor authentication to access controls—to protect what matters most without breaking the bank. This episode provides actionable tips to strengthen security posture regardless of resources. The lively exchange also covers how to engage leadership, foster human connections in a remote work world, and embark on the lifelong learning journey of an IT professional.

Transcript

Click on a timestamp to play from that location

0:00.0	Hi, nerds. I'm Michael Moore hosting this podcast for dissecting popular IT nerds. I'm
0:12.1	Michael Turner, IT manager, a dynamic equipment group. Hey, Michael, how's it going today? Excellent.
0:18.7	Yourself? Very, very good. And we're going to start off with our icebreaker
0:21.7	segment. We call Random Access Memories. I ask a question and then you respond with the answer
0:26.2	that comes to your head first. So your first question, Michael, is if you could teach any IT
0:33.2	related subject or topic, what would it be and why?
0:45.2	Oh, I think for me, and again, this is, I have years of experience doing this, but it's the customer support side because no matter how good, and I've tried to kind of beat this
0:50.2	into my team's heads over the years, it's no matter how good we are at fixing things.
0:54.9	It's also looked at us how we interact with those employees
0:58.2	or how we interact with our customers.
0:59.7	Is it, do they get off the phone feeling
1:01.8	that they had a good experience?
1:03.3	Or did you just fix their thing
1:04.8	and they still don't care about what we're doing?
1:08.0	So if I could teach that, if I could take that segment and I could go to different companies and just teach that one thing, I think it makes all the difference in the world and how the perception of IT is across all these different facets.
1:22.6	In communication, especially with how to speak and how to talk with not only external, but also internal
1:30.6	science.
1:32.5	Just real quick.
1:33.6	So the way I've always described to my team is we've got two, we've got one job.
1:38.4	Our job, we were hired to fix things.
1:40.3	That's what IT does.
1:41.3	We fix things or we build things or we create things.
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Dissecting Popular IT Nerds, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Dissecting Popular IT Nerds and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.