235. How M&S saw off the cyber criminals and its plan for the next 100 Years (Part 1)

The Rest Is Money

Goalhanger

Politics, Business, News

3.6 • 1.1K Ratings

🗓️ 18 December 2025

⏱️ 46 minutes

🔗️ Recording | iTunes | RSS

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Summary

Is there any worse trauma for a business than a cyber attack? What should you do if it happens? Plus how do M&S decide when to close a store and, if it does, is that the final nail in the coffin for that town centre? Steph and Robert talk with M&S chairman Archie Norman, about not just any cyber attack, but an M&S cyber attack. Plus what the barometer of British retail is planning to do next. Email: the⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠restismoney@goalhanger.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@TheRestIsMoney⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@TheRestIsMoney⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@RestIsMoney⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://⁠⁠⁠goalhanger.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0	Think about cheese.
0:02.1	Make your thoughts cheesier.
0:04.2	Now add 100% chicken breast fillet, Chipoplae sauce and amadea cheese melt.
0:08.4	And it's giving the new cheesy chicken stack at McDonald's.
0:12.3	Did we mention it's cheesy?
0:13.9	Cheese.
0:15.8	Availments at the 4th of Jan, 2026 from 11am.
0:18.1	Price and participation may vary.
0:19.2	Subjects availability.
0:20.2	Ready to launch your business?
0:21.7	Get started with the commerce platform made for entrepreneurs.
0:24.9	Shopify is specially designed to help you start, run and grow your business
0:28.9	with easy customizable themes that let you build your brand,
0:32.5	marketing tools that get your products out there.
0:34.8	Integrated shipping solutions that actually save you time.
0:37.5	From startups to scale ups, online, in person, and on the go.
0:42.1	Shopify is made for entrepreneurs like you.
0:44.5	Sign up for your $1 a month trial at Shopify.com slash setup.
0:48.6	Thank you. Hello and welcome to The Rest is Money with me, Robert Peston.
1:03.0	And me, Steph McGovern.
1:05.2	And we have a guest with us today, Archie Norman, who if you don't know his name, you'll definitely be
1:12.8	impressed by his credentials. He's someone Robert and I have followed throughout his career because
	...

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