Welcome to season 4 of the Agile Brand with Greg Kielstrom, where we discuss business

agility through customer experience, employee experience, and digital transformation.

I'm your host, Greg Kielstrom.

The Agile World Podcast is brought to you by TechSystems, an industry leader in full-stack

technology services, talent services, and real-world application.

For more information, go to techsystems.com.

To read more about the topics discussed on this show, you can go to my website at GregKielstrom.com

and read my latest articles, or get a copy of my latest book, Meaningful Measurement

of the Customer Experience, now available on Amazon and other retailers.

My name is Greg Kielstrom, and I'm the host of the Agile Brand Podcast.

As organizations continue to undergo digital transformation, adding new products, services,

and integrations, there are also accruing technical debt.

With some organizations, this has been building over years, possibly decades.

Today, we're going to talk about technical debt and how companies can manage this as they

continue to feel the effects of pressure to continually modernize and implement more

features and services to serve customers effectively.

To help me discuss this topic, I'd like to welcome Imron McMillan, Director of Application

Modernization at NTT Data Services.

Imron, welcome to the show.

Thank you, Greg.

Glad I could be here, and I definitely appreciate the opportunity to chat today.

Yeah, absolutely.

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