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The Marketing Book Podcast

219 Subscribed by Tien Tzuo

The Marketing Book Podcast

Douglas Burdett

Sales, B2bmarketing, Contentmarketing, Marketing, B2bsales, Socialmedia, Business, Entrepreneurship, Digitalmarketing

4.9868 Ratings

🗓️ 22 March 2019

⏱️ 56 minutes

🧾️ Download transcript

Summary

Subscribed: Why the Subscription Model Will Be Your Company's Future - and What to Do About It by Tien Tzuo

Click here to view the show notes!

https://www.salesartillery.com/marketing-book-podcast/subscribed-tien-tzuo

Subscription companies are growing nine times faster than the S&P 500. Why? Because unlike product companies, subscription companies know their customers. A happy subscriber base is the ultimate economic moat.

Today's consumers prefer the advantages of access over the hassles of maintenance, from transportation (Uber, Surf Air), to clothing (Stitch Fix, Eleven James), to razor blades and makeup (Dollar Shave Club, Birchbox). Companies are similarly demanding easier, long-term solutions, trading their server rooms for cloud storage solutions like Box. Simply put, the world is shifting from products to services.

But how do you turn customers into subscribers? As the CEO of the world's largest subscription management platform, Tien Tzuo has helped hundreds of companies transition from relying on individual sales to building customer-centric, recurring-revenue businesses. His core message in Subscribed is simple: Ready or not, excited or terrified, you need to adapt to the Subscription Economy -- or risk being left behind.

Tzuo shows how to use subscriptions to build lucrative, ongoing one-on-one relationships with your customers. This may require reinventing substantial parts of your company, from your accounting practices to your entire IT architecture, but the payoff can be enormous. Just look at the case studies:

* Adobe transitions from selling enterprise software licenses to offering cloud-based solutions for a flat monthly fee, and quadruples its valuation.

* Fender evolves from selling guitars one at a time to creating lifelong musicians by teaching beginners to play, and keeping them inspired for life.

* Caterpillar uses subscriptions to help solve problems -- it's not about how many tractors you can rent, but how much dirt you need to move.

In Subscribed, you'll learn how these companies made the shift, and how you can transform your own product into a valuable service with a practical, step-by-step framework. Find out how how you can prepare and prosper now, rather than trying to catch up later.

Transcript

Click on a timestamp to play from that location

0:00.0

This is Tienzwe, author of Subscribed,

0:02.3

why the subscription model will be your company's future

0:04.7

and what to do about it.

0:07.0

And you are listening to the Marketing Book Podcast.

0:10.8

Welcome to the Marketing Book podcast helping you keep up with the smartest

0:16.1

thinking in the quickly changing field of modern marketing and now here's your

0:21.0

host Douglas Burdett. Hello thanks for joining me on the market. Now here's your host, Douglas Burnett.

0:23.4

Hello, thanks for joining me on the marketing book

0:25.4

podcast, where each week I publish an interview

0:27.8

with the author of a new marketing or sales book,

0:30.5

and which was named by Forbes as one of 11 Smart Podcasts that will keep you in the know.

0:36.7

My goal for this podcast is to help you discover new ideas in order to succeed in the quickly

0:41.7

changing field of modern marketing and sales.

0:44.4

Don't worry about taking notes.

0:45.6

You can find links to everything linkable in this episode's show notes at marketingbook

0:49.3

podcast.com.

0:50.8

And since you're a listener to the marketing book podcast, if I can recommend a specific

0:55.0

marketing or salesbook or some other helpful resource that I know of for whatever situation

0:59.4

you find yourself in, feel free to connect with me on LinkedIn where we can chat and I'll try to point you in the right direction.

1:06.2

Also I'd like to thank our sponsor Blinkist.

1:08.2

Blinkist is an app that takes the key insights from the best non-fiction books and distills them into a format that you can read

1:14.4

or listen to in just 15 minutes on your smartphone.

...

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