4.8 • 2K Ratings
🗓️ 26 May 2025
⏱️ 37 minutes
🧾️ Download transcript
In crowded markets, being different isn’t enough. You have to communicate how you’re different. Too many businesses blend in because they focus on what the competition is doing instead of what customers actually care about. You might offer better pricing, better service, or a better product, but if you don’t say it clearly, it won’t matter. Messaging that stands out starts with understanding what your audience hates about the current options and then owning the opposite. The brands that win don’t just have better products. They have better words. So how do you find the message that sticks?
In this episode, Donald Miller and Kyle Reed unpack the viral product launch of Slate, a new affordable and customizable electric truck. They analyze the messaging strategy behind Slate’s viral launch video, and how the brand positioned itself against high-priced vehicles with a fun, customer-focused message. Listen in and learn how to build a controlling idea that creates clarity and focuses on what customers really want.
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0:00.0 | You're listening to the Why That Work podcast presented by storybrand.a.I. |
0:07.7 | If you've ever wondered why certain brands, trends, or cultural phenomena find success while others don't, you're in the right place. |
0:13.9 | Every week we unpack why something worked, then give you actionable insights that you can use in your own life. |
0:19.5 | Now let's dive in with your hosts, Donald Miller and Kyle Reed. |
0:24.8 | Don, what do you do when you run a business and it feels like you have thousands of competitors and you are trying to stand out? |
0:31.6 | For instance, like the electrical car industry, there seems to be like one coming out every day, not just new brands, but existing |
0:38.1 | brands who are releasing new models or new options. How do you stand out in what feels like a |
0:43.8 | crowded market? I get that question from business owners all the time. They say, well, our |
0:49.4 | competitors do that or they're sort of obsessed with their with their competitors and it was just at a big |
0:57.2 | office furniture conference you know like steel case and Herman Miller and those guys and that that came |
1:03.6 | up over and over you know with these furniture dealers well our competitors do that our competitors |
1:07.1 | do this there's that the reality is if you're if you're in a business, |
1:12.4 | you're thinking a lot about the competition. And here's the problem that you're making. |
1:17.6 | You're assuming your customer is also thinking about the competition. They're not. Yeah. |
1:22.8 | I guarantee you they're not. And so you're spending your time looking the wrong direction. You're |
1:29.6 | looking at what your competition is doing, what they're saying, the products that they're producing. |
1:33.5 | What you really should be doing is ignoring the competition and just look at the market. And |
1:38.6 | actually, Jeff Bezos says this all the time about Amazon. We are not competitor focused. We are |
1:43.6 | customer focused. |
1:44.6 | So that's lesson number one. |
1:47.5 | Because, you know, if you start getting nervous about your competition and you start losing sleep over them. |
1:54.7 | And listen, I've been tempted too. |
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