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Can you talk a little bit about...

I can't talk at all.

I'll try.

No, I know you said you'd be concerned about becoming emotional, but I welcome your emotion,

because I think it's so...

And I appreciate your willingness to be this vulnerable on such a public forum,

because I think that these are the emotions that I see so often

and people that are really hurting and struggling.

So I really appreciate that, you know, for you to be willing to do this.

So yeah, through your sniffling, can you tell me what...

You know, when people started asking questions, like, where's Rich or what's going on with Rich,

or you know, just kind of people who are trying to say something, like you said,

people don't know always what to say, and this is a whole other issue is helping...

You know, helping people know what's appropriate or inappropriate in these situations,

but what kinds of things did you find helpful to kind of say back to these types of questions?

No, I was just, you know, he's not coming.

He's not coming anymore.

I was pretty...

You know, everyone always, they just assumed he was traveling with business,

or maybe he wasn't feeling well, so all very well-intentioned questions.

...