193: Handling Difficult Deals
Hustle Humbly Podcast
Alissa Jenkins & Katy Caldwell
4.9 • 914 Ratings
🗓️ 17 April 2023
⏱️ 58 minutes
🧾️ Download transcript
Summary
Handling difficult real estate deals is part of the job—but that doesn't mean it's easy.
In this episode, we're sharing real stories from transactions that didn't go as planned. From emotional sales to post-closing surprises, these are the moments that test your professionalism, your communication, and your mindset.
Because here's the truth: not every deal ends in hugs and happy photos.
We're covering:
-What makes a real estate deal "difficult"
-How to handle emotional situations like divorce, death, and financial stress
-Why setting expectations early can prevent bigger problems later
-What to say (and what not to say) when clients are upset
-The importance of boundaries in tough transactions
-What happens when things go wrong after closing
-Why "when it's over, it's over" is a critical mindset shift
-Real stories of deals that challenged us—and what we learned
You'll also hear practical tips for navigating these situations with empathy, while still protecting your time, energy, and professionalism.
Key takeaway: You can't control every outcome—but you can control how you show up.
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Community over competition. 💛
Transcript
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| 0:00.0 | I can see my buyer deflating. |
| 0:04.7 | Like, wow. |
| 0:06.8 | Welcome to marriage. |
| 0:09.6 | You're going to have to do that. |
| 0:11.0 | You're going to have to do that. |
| 0:12.0 | I understand. |
| 0:13.9 | Any, like, hidden passageways? |
| 0:16.5 | Any evidence of someone living there? |
| 0:21.1 | What? |
| 0:21.9 | I'm like very confused. |
| 0:23.4 | Like are you blind? |
| 0:26.2 | Not with me. |
| 0:27.8 | Wait. |
| 0:28.6 | Oh my word. |
| 0:30.0 | What? |
| 0:31.6 | Wow. |
| 0:32.3 | Well, let's end on that. |
| 0:34.3 | Sorry. |
| 0:36.1 | Hi, y'all. |
| 0:37.0 | Welcome to Hustle Humbly. |
| 0:38.1 | It's Alyssa and Katie and we are two top-producing realtors in the Baton Rouge market. |
| 0:42.1 | We work for two different companies where we should be competitors, but we have chosen |
... |
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