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Selling on Amazon with Andy Isom

#184 - UPDATE! DON’T ask your family and friends to leave a review

Selling on Amazon with Andy Isom

Andy Isom | Amazon FBA Seller & Agency Founder

Amazon, Business, Amazonfba, Selling, Marketing, Entrepreneurship, Personalbusiness, Productbusiness, Ecommerce, Onlinebusiness

4.9816 Ratings

🗓️ 3 October 2022

⏱️ 14 minutes

🧾️ Download transcript

Summary

In this episode, I talk about why you should NOT ask your family and friends to leave a product review on Amazon. It is against Amazon's Terms and Conditions. 

 

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https://andyisom.com/

 

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Transcript

Click on a timestamp to play from that location

0:00.0

We have an important update. Do not ask your family or friends to leave a product review on Amazon.

0:09.8

Now a few weeks ago, Amazon Seller Central, Amazon's employees, right, they hosted a webinar about compliance, review compliance specifically, where they talked about what was allowed, what is acceptable,

0:23.1

but what do we do about friends and family?

0:32.9

What's up guys? I'm Andy. You're listening to Selling on Amazon with Andy Isom, and in this

0:36.9

episode, we're going to talk about why you should not ask your friends and family to leave you a review

0:43.1

on Amazon. Now, a few weeks ago, Amazon, Amazon Seller Central, Amazon's employees, right,

0:50.3

they hosted a webinar about compliance, review compliance specifically, where they talked about

0:57.7

what was allowed, what is acceptable for getting reviews on Amazon. And they went through all

1:02.7

the stuff about don't have this on your packaging, don't have this on your insert card saying

1:07.5

leave us a review and I'll send you a gift card. Don't tell people to,

1:11.7

if you have problems with your product, don't leave us a bad review. Reach out to us first.

1:15.3

They went over all that stuff. But the big one that I was interested in knowing about and why

1:22.1

I went on the webinar is, what do we do about friends and family? And I submitted the question and they answered it,

1:30.0

but they answered it super vaguely. So I submitted the question again live on the call,

1:36.4

asking for more clarification, and they answered it vaguely again. So to kind of share with you guys

1:43.1

how it kind of went down is I asked the question,

1:46.1

how are we supposed to handle friends and family reviews? And I can't remember the dude's

1:52.0

name, bless his heart, but the guy who was hosting the webinar, again, an Amazon employee,

1:56.0

this was through Amazon Cellar Central, through their webinars, he came on and said, you know, this is a great question.

2:02.8

It's a question that comes up a lot. And, you know, we know that your friends and family are going

2:08.7

to buy your product. But friends and family leaving a product review is against Amazon's terms

2:17.0

and conditions. And it is considered, I can't

...

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