#177: Michelle Korsmo, President and CEO of the National Restaurant Association — Engage others by drawing them out

How Leaders Lead with David Novak

David Novak Leadership

Entrepreneurship, Business, Management

4.8 • 596 Ratings

🗓️ 7 March 2024

⏱️ 41 minutes

🔗️ Recording | iTunes | RSS

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Summary

How can you get people engaged with your big plans and strategies? It starts with how you engage with them. Michelle Korsmo is the President and CEO of the National Restaurant Association, and she understands the power of drawing people out in order to get them engaged with her big goals. Listen to this episode and see how it’s done! You’ll also learn: How to turn big strategies into real plans Two key factors to advancing your agenda The mindset shift you need to make after getting promoted Advice for women who want to advance in their careers Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Transcript

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0:00.0	Welcome to How Leaders Lead where every week you get to listen in while I interview some of the very best leaders in the world.
0:10.4	I break down the key learning so that by the end of the episode, you'll have something simple you can apply as you develop into a better leader.
0:17.9	That's what this podcast is all about.
0:20.5	You know, every leader I know has big
0:23.7	ideas, big strategies, big goals, and I bet you do too. Of course, the hard part is actually
0:29.9	turning those big plans into reality. But the one thing I can tell you is, you sure as heck,
0:36.0	can't do it by yourself.
0:41.6	You're going to need to get other people on board and engaged.
0:46.2	That's why I'm so glad you're listening to this conversation with Michelle Korsmo today.
0:50.0	She's the president and CEO of the National Restaurant Association.
0:54.9	And in support of the restaurant industry, she works with all kinds of people, including nearly a million restaurateurs, a huge board with over 100 members, and a little something
1:01.1	called the United States Congress. And in all these different relationships, Michelle knows
1:07.9	how to draw people out and really get people engaged and on board with her
1:12.6	strategic goals. I can't wait for you to learn just how she does it. Here's my conversation with
1:18.4	my good friend and soon to be yours, Michelle Korsma. You know, you took over as CEO of the National Restaurant Association in May of 2022.
1:35.7	Give us a snapshot of the business that you run today.
1:39.2	You know, it's an interesting time to start with the National Restaurant Association because in, you know, that time we were two years kind of post the launch of COVID and what that did to the industry.
1:52.0	And so most of the industry was working to get back to business as usual and really trying to figure out what that landscape looked like.
2:02.0	But of course, everybody was doing so with a lot of bruises.
2:05.1	There was a lot of pain that happened during the pandemic and the restaurant industry.
2:10.3	And it continues to exist for so many companies.
2:15.0	Although what's fascinating is just when everybody was feeling like they were getting back
	...

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