4.6 • 683 Ratings
🗓️ 4 March 2020
⏱️ 18 minutes
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As CEO and Cofounder of Braze (formerly Appboy), Bill is humanizing connections between brands and customers at a global scale. By streamlining customers’ past, present, and future data in an interactive feedback loop, Braze allows brands to take immediate actions on insights – creating personalized messaging experiences.
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0:00.0 | Braes helping, helping big brands really understand customer engagement, simplifying it. |
0:05.8 | Formerly App Boy, you know, call it $30 to $35 million run rate a year ago, now growing, call it $5 million-ish per month. |
0:12.2 | That's from 600 enterprise customers paying north of $100,000 ACVs. |
0:15.7 | Founded in 2011, Bill was the co-founding CTO, took over as CEO about two years ago. Today, there are about |
0:21.4 | 300 people, 170 million bucks raised to drive that growth. |
0:24.9 | Revenue return, or sorry, net revenue retention. Again, a little south of call 140%. So healthy |
0:29.2 | expansion revenue. Totally healthy, depending on the archetype between a 16 and 24-month |
0:33.3 | payback period as they look to scale. Hello, everybody. My guest today is Bill Magnuson. |
0:38.9 | He's the CEO and co-founder of Braise, formerly App Boy. |
0:42.1 | Bill's humanizing connections between brands and customers at a global scale. |
0:46.0 | By streamlining customers past, present, and future data in an interactive feedback loop, |
0:50.1 | Braise allows brands to take immediate actions on insights, creating personalized messaging experiences. |
0:55.8 | Bill, are you ready to take us to the top? |
0:57.8 | Absolutely. |
0:58.8 | All right, so tell us about the company. |
0:59.9 | What's company do and is it a pure play SaaS company? |
1:02.1 | Yeah, so Braise is SaaS company. |
1:05.7 | You know, we sell technology. |
1:06.6 | We sell the platform. |
1:08.0 | At our core, what we're trying to do is help people form better relationships |
1:12.1 | with their customers through a customer engagement platform. We've really built Brays to be the |
1:16.3 | backbone of customer engagement for people as they're looking to run more sophisticated strategies, |
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