Welcome to How Leaders Lead, where every week you get to listen in while I interview some of the very best leaders in the world.

I break down the key learning so that by the end of the episode, you'll have something simple you can apply as you develop into a better leader.

That's what this podcast is all about.

Today's guest is Tim Ryan,

U.S. chair and senior partner of Pricewaterhouse Coopers, one of the top accounting and consulting firms in the world. And now you don't get elected by your partners to this kind of position

if you're not absolutely at the top of your game. And Tim sure is. He is one of the

smartest guys I know. But that doesn't mean he has all the answers. In fact, in his words,

he drives himself crazy with listening. He's always seeking out more data points and drawing out

differing perspectives. It's really at the heart of how PWC serves their clients and formulate strategy.

And you know, that willingness, and I'd go so far as to say, eagerness to listen,

has also empowered him to make some really bold decisions.

Right after he was elected to his role in 2016, there was a tragic,

racially charged shooting in Dallas. Tim listened to his employees' rousing response,

and it motivated him to drastically shift his entire leadership strategy to focus on racial injustice.

And that's the big leadership lesson waiting for you today. When you know how to listen to different perspectives,

you can make even the toughest decisions from a place that's informed and empathetic.

And that's definitely the mark of a great leader.

So here's my conversation with my good friend and soon to be yours, Tim Ryan.

Now as we're learning, every leader has their own unique style, something that sets them apart. And I'd venture to say that

Tim has embraced diversity and inclusion as a business driver. And I'm talking about a real business

driver with a courage and passion like no other CEO. Tim, thanks so much for taking the time to have

this conversation. Thank you, David.

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