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Think Fast Talk Smart: Communication Techniques

16. Quick Thinks: How to Craft Your Body Language When Confronting Objections

Think Fast Talk Smart: Communication Techniques

Think Fast Talk Smart

Communicating, Influence, Career Skills, Career, Business, Education, Leadership, Careers, Communication, Career Growth, Public Speaking, Language Learning, Improv

4.7711 Ratings

🗓️ 31 July 2020

⏱️ 6 minutes

🧾️ Download transcript

Summary

Advice on how to position yourself when met with skepticism from your audience.

Transcript

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0:00.0

Hi, Matt here. You've invested in your education to grow, advance, and unlock new career opportunities.

0:07.0

But here's the challenge. How do you position yourself to stand out in a competitive job market?

0:13.0

It's not just about what you know. It's about how much you communicate your value, build strategic relationships, and take decisive action.

0:21.7

That's where today's sponsor, Strawberry.me, career coaching, comes in.

0:26.2

They match students and professionals with certified career coaches who will help you refine

0:31.1

your personal brand to confidently articulate your skills and experiences,

0:35.3

to develop a results-driven strategy and stay accountable so you

0:39.8

follow through on networking, applications, and negotiations. Because knowing what to do is one thing.

0:46.4

Having a coach to push you forward, that's how you create real momentum in progress.

0:51.9

Visit strawberry.m.m.m. TFTS and claim your $50 credit. That's strawberry.

0:59.1

dot me slash TFTS. Using analogies along with appropriate and responsive nonverbal

1:08.4

cues can help manage tricky objections and challenges.

1:12.6

In a prior episode, GSP lecturer Bert Alper provided several tips and techniques for handling skeptical audiences.

1:19.6

Today we provide a few more useful ideas that were not included in the original episode.

1:24.6

My name is Matt Abrahams and I teach strategic

1:28.4

communication at Stanford Graduate School of Business. Welcome to a quick

1:33.1

think's episode of Think Fast Talk Smart the podcast. So let's jump in and learn

1:39.9

how body language can help us in difficult communication situations.

1:45.0

You know, we've spent a lot of time talking about what we can do with the content during an objection or some skepticism.

1:54.0

What are your thoughts on non-verbals, what we do with our voice and our bodies?

1:59.0

Because a lot of that can work against the words

2:01.4

that we're saying if we're not careful.

...

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