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The Teacher Career Coach Podcast

157 - Career Growth in Customer Success with Kristina Cruz

The Teacher Career Coach Podcast

Daphne Gomez

Business, Education, Careers, Self-improvement

4.4786 Ratings

🗓️ 17 September 2024

⏱️ 22 minutes

🧾️ Download transcript

Summary

Former middle school teacher Kristina Cruz shares how, with hard work, perseverance, and motivation, she went from a contract role to Senior Customer Success Manager at a major EdTech company. Free Quiz: What career outside of the classroom is right for you? Explore the course that has helped thousands of teachers successfully transition out of the classroom and into new careers: The Teacher Career Coach Course Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

Welcome to the Teacher Career Coach podcast with your new host, Elizabeth Sudo.

0:05.0

She started her teaching career in 2014.

0:08.1

She found she needed a career change after all the changes that pandemic brought to the teaching world.

0:14.0

So she transitioned outside of the classroom into an administrative assistant role and now works as an operations manager for a tech startup.

0:22.8

Get ready for discussions on all things related to teacher transitions, interview prep,

0:28.0

addressing burnout in the classroom, and so much more.

0:31.7

Here's your host, Elizabeth Sudo.

0:35.1

Welcome back to the Teacher Career Coach podcast.

0:38.0

You can find us on all your social channels at Teacher Career Coach or on our website,

0:44.8

teachercareercoach.com.

0:47.8

Today, we are joined by Christina Cruz.

0:50.9

Christina was an educator in middle school and served as a teacher in support to administration

0:56.4

during her time in education. She then went to take on a contract role at a major ed tech company.

1:03.8

With hard work, perseverance, and motivation, she moved up and was promoted to senior customer

1:09.9

success manager. She's now in her seventh year with

1:12.9

the company. Join us today as we learn about career growth and customer success and how starting

1:19.3

somewhere can be key to getting your foot in the door. Hope you enjoy. Welcome, Christina. Thanks for

1:25.3

having me. We're so excited to get to know you, and we love to start

1:29.3

these off by asking, how did you get into education in the first place? And what was your experience like?

1:35.8

When I was in undergrad in college, one of my first real jobs was coaching volleyball. So I coached

1:41.9

girls high school, like freshman in volleyball. And I just loved how in like such a

1:47.8

short amount of time, three to four months, I saw how much they grew and developed. And it was really

...

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