5 • 1.4K Ratings
🗓️ 19 June 2025
⏱️ 30 minutes
🧾️ Download transcript
Welcome to a new episode of Next Level Pros! In this episode, Chris interviews Aaron Cooper from Sameday.ai, exploring how AI is transforming customer service and sales in home service businesses. Perfect for entrepreneurs, trade business owners, and tech-curious professionals looking to understand the future of customer interactions and business efficiency.
Highlights:
"If you're not using AI to rewrite your copy now, you're missing out."
"The AI can close at rates in the 90s for HVAC, plumbing, and electric services."
"We're training AI to be the best closer."
"AI never has a bad day, never struggles with work ethic."
Timestamps:
00:00 Introduction
02:57 AI's Impact on Marketing and Content Creation
07:44 Consumer Fears About Talking to AI
11:27 AI Voice Nuances and Realistic Interactions
14:39 Overcoming Customer Objections with AI
16:27 Replacing vs. Supplementing Human Customer Service
19:29 AI Handling Difficult Customer Interactions
21:51 Smart Dispatching and Technician Allocation
25:08 The True Cost of Underperforming Customer Service
28:07 Sameday.ai's Growth and Industry Impact
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0:00.0 | What if I told you that a former country music singer is now helping home service businesses boost their booking rates by up to 20%. |
0:06.8 | In today's episode, we dive in the story of Same Day AI, an innovative company that's revolutionizing customer service in the trades. |
0:14.8 | Learn how AI voice agents are not only replacing CSRs, but also driving incredible results. |
0:21.3 | Stick around to find out how you can get the same boost for your business. |
0:30.0 | Aaron, yes, sir. |
0:31.7 | How do you go from almost becoming a country music star to becoming the president and CEO of same to AI. |
0:42.8 | I mean, you want the real answer? |
0:44.3 | I want the real answer. |
0:45.4 | Yeah. |
0:45.7 | Honestly, it was a spiritual thing. |
0:48.4 | I like hit a crossroads in my life and it was either I pick up and move to Nashville like genuinely seriously yeah or |
0:56.6 | pursue business essentially um I eventually obviously chose business and went to bYU studied |
1:02.5 | entrepreneurship specifically which brought me to where I am now but yeah it was a spiritual thing |
1:07.1 | I had been praying about it talked to my parents parents, and they're like, you know, |
1:11.5 | is like, is that really your path? Like, is that really the path you supposed to go? |
1:14.8 | Wait, what? Hold on. We got to back up. I, okay. I think I had heard something about you singing, |
1:20.0 | but yeah, go what? You were a country music star? I was definitely not a star, but I love to sing like it's a passion of mine. |
1:27.8 | Okay. |
1:28.0 | You know, and even today I do like all the lessons and all that kind of stuff. |
1:30.8 | He was ripping it in here earlier today. It was great. |
1:33.2 | To you, I'm just the man. To you, you're all I am. Where the hell am I supposed to go? |
1:41.5 | I poison myself again. Something in the orange tells me we're never coming |
... |
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