24-7 AI north of $300 million in ARR, flat year-over-year because they dealt with a cybersecurity,

kind of a breach issue. But again, well on track not to drive growth. They are profitable.

Only $20 million raised to date, which is obviously great. Taking 10% in free cash with the bottom

line, helping to grow that 20% monthly in terms of profitability here shortly. 10% churn

annually on a gross revenue basis, but 10% expansion for 100% net,

spending up to call it 12 months of first year contract value to get the customer in the

first place as they look to scale with our team of 800, again in the chat and customer experience

space. Hello, everyone. My guest today is P.B. Kennedy's the co-founder and chief executive

officer of 247.AI, a global leader and intent-driven customer engagement. He holds more

than 30 patents issued end pending and has been featured in several books as CX Thought Leader.

In his new book, The Age of Intent, is now available on Amazon. PV, you ready to take us to the top?

Yes. What the hell is a guy like you doing, wasting his time writing a book? They make no money.

There are a lot of work and they just

take time all of them are true but i think the world deserves to know how the customer service world

can be fixed and you know there's a lot of you know wrong information floating around and i thought

let me just correct it by writing a book okay good so tell us what the company does. What we do is essentially use

artificial intelligence to automate customer service interactions, right? So, you know,

the conversations you have with brands, you know, today's on-demand customer wants,

you know, resolution right away. They don't want to wait. They don't have patience. And

artificial intelligence helps and kind of taking,

doing the heavy lifting. Okay, good. And is it pure play SaaS? Yes, it is. Pure SaaS. Okay,

give me a general sense here of sweet spot. Describe like a sweet spot customer for you.

...