1429 Enterprise Collect Customer Data With This $11m ARR Tool

SaaS Interviews with CEOs, Startups, Founders

Nathan Latka

Ceo, Entrepreneurs, Founders, Software, Business, Entrepreneurship, Saas, Startups

4.6 • 683 Ratings

🗓️ 23 June 2019

⏱️ 20 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Richard Jones is the CEO of The Wayin Platform (https://www.wayin.com/)

🕒 Time Stamped Show Notes:

00:00 – Nathan's introduction to today's show

0:25 – How Wayin helps 150+ enterprise customers create interactice experiences

1:20 – Why they collect explicitly shared data

2:40 – How they provide many different mechanisms for engagement

5:25 – Why they don't own or share the data they collect

5:45 – How the average customer pays them $65k annually

7:10 – Why they are doing $10M+ in ARR right now

7:30 – How he launched the company in 2011

8:20 – Why he still has meaningful equity after merging and becoming CEO

8:55 – How they've grown to 72 full-time employees internationally and in the U.S.

9:25 – Why they are growing 62% year over year

9:50 – How their growth is coming from both new customers and expansion

10:30 – Why they are driving 125% net revenue retention annually

12:45 – How they are spending 2% of their revenue on marketing

Transcript

Click on a timestamp to play from that location

0:00.0	If you guys love the podcast, you want to get the audible version of my new book,
0:05.6	How to Be a Capitalist Without Any Capital at Capitalistbook.com.
0:10.4	A user named just Jay on Amazon said this in a review, a four-hour workweek for 2019.
0:16.9	He goes on to say, I bought this book because I read somewhere that it was like a four-hour work
0:20.5	week of 2019 and it absolutely delivered.
0:23.1	The book delivered on both big ideas and has specific actionable templates, including unredacted and minimally redacted emails.
0:30.2	This book is not chalk full of self-promotion or useless platitudes, but has broken down into four key rules explained in solid detail and with specific and often amusing
0:38.3	anecdotes. Reading this really got my wheels and my head turning of how to be resourceful,
0:42.7	which many say is the ultimate trait of a successful entrepreneur. My favorite of the four
0:47.1	rules is blank. You have to go read the review to find out. But guys, thanks for supporting me
0:51.4	on the podcast. I hope you go grab the book on Audible today at Capitalistbook.com.
0:57.2	Founded in 2011 weigh-in, a better way for brands, big brands, to connect customer data and a fun-engaging way.
1:03.5	152 customers doing about 11 million or 11.5 million bucks in terms of run rate right now.
1:07.6	That's up 62% year over year.
1:09.9	Each customer paying call it 65, 70 grand per year
1:12.4	and first year contract value, expanding that by 25% year over year. So healthy expansion of
1:17.1	125% net revenue retention each year, willing to spend up to the first month of contract
1:22.3	value on acquisition of the customer. Team of 72 people based in many different remote locations.
1:33.6	This is the top entrepreneurs podcast where founders share how they started their companies and got filthy rich or crash and burn.
1:38.8	Each episode features revenue numbers, customer counts, and other insider information that creates business
1:46.3	news headlines. We went from a couple of hundred thousand dollars to two point seven million.
1:51.5	I had no money when I started the company. It was $160 million, which is the size of any IPOs.
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Nathan Latka, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Nathan Latka and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.