142. Scott Monge — Differentiate to Dominate: Emphasizing the Client Experience
The Game Changing Attorney Podcast with Michael Mogill
Michael Mogill
5.0 • 539 Ratings
🗓️ 24 January 2023
⏱️ 31 minutes
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| 0:00.0 | The most important people that take care of, first of all, or your own people. |
| 0:06.7 | That's Scott Munji, founder and CEO of Mungee and Associates. |
| 0:10.8 | Take care of your people, and you'll have happy people, and then in turn, with their interactions |
| 0:15.6 | with the clients, they will have a happier or better experience. |
| 0:23.4 | I'm Michael Mogul, founder and CEO of Crisp, the nation's number one law from growth company. |
| 0:28.0 | I've built my business through practice, not theory. |
| 0:30.9 | Crisp started with just $500 to my name and has grown to over eight figures in revenue over the last few years, |
| 0:36.2 | earning a spot on the Inc. 500 |
| 0:37.8 | list of the fastest growing private companies in America. Our approach has been to take everything |
| 0:42.1 | we've learned about generating massive growth within our own organization and help the |
| 0:46.0 | country's most ambitious and committed law firm owners do the same for theirs. In each episode of |
| 0:50.3 | this podcast, I sit down with innovative market leaders from the legal industry and beyond to learn from those who thrive in the face of adversity, challenge the status |
| 0:58.1 | quo, and define what it means to be a true game changer. I sat down with Scott Mungy to discuss |
| 1:03.9 | how to lead a world-class team with a service-oriented culture, how to differentiate your |
| 1:08.3 | firm in even the most competitive markets, and why hardworking consistency are the real magic bullets. |
| 1:14.1 | If you're not growing, if you're not expanding, if you're not investing in tomorrow, then you're not moving forward. |
| 1:20.2 | Because someone else is doing those things. |
| 1:22.4 | That's coming up on the Game Changing Attorney podcast. |
| 1:33.3 | Okay. the Game Changing Attorney Podcast. Before we begin today's episode, I want to remind you that we aren't beholden to |
| 1:37.1 | any sponsors or run any ads on this podcast. |
| 1:39.7 | This allows us to present all of our episodes raw and unfiltered. |
| 1:43.2 | I'm not going to push any made-to-order meal services on you or try to save you any money on your car insurance. That being said, I have one small request. If you receive any value from this podcast, please give it a five-star review. Pay the fee so we can keep this podcast free. Scott, welcome to the podcast. Thank you. It's great to be here, Michael. So if, for the people listening, if you live in Atlanta, I don't know if there's a single human being that has not seen some form of marketing or advertising that you've done. I mean, I was, I was mentioning before we started recording. I'm dropping my daughter off this morning. I'm seeing billboards. I'm seeing you on buses. Do you know offhand just like how many billboards, buses, |
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