137. When Words Aren’t Enough: How to Excel at Nonverbal Communication

Think Fast Talk Smart: Communication Techniques

Think Fast Talk Smart

Communicating, Influence, Career Skills, Career, Business, Education, Leadership, Careers, Communication, Career Growth, Public Speaking, Language Learning, Improv

4.7 • 711 Ratings

🗓️ 9 April 2024

⏱️ 23 minutes

🔗️ Recording | iTunes | RSS

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Summary

Why good communication isn’t just about the words we say.

Transcript

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0:00.0	We know from research that success isn't just about effort. It's about strategy, accountability, and of course, communication. And yet, when it comes to job transitions, promotions and salary negotiations, most people go it alone. That's where today's sponsor, Strawberry.combeer career coaching, comes in. Kylie, on the Think Fast Talk Smart team met with a strawberry.
0:21.0	dot me coach and found it really helpful. Kylie, how is your coach helping you in terms of
0:26.1	your career growth and personal development? From the very beginning, the whole process has helped
0:30.7	me to really reflect on how I want to move forward and define my goals. And then my coach Rashmi
0:35.8	took my ideas, helped make them tangible,
0:38.8	and suddenly I'm moving forward with actionable steps that I can manage in my life.
0:43.7	Wow. Sounds like your coach was super helpful. Absolutely.
0:47.4	Everyone can take advantage of a career coach. I certainly have throughout my life.
0:51.9	Coaching has been really helpful. Go to strawberry.m.m.
0:55.4	slash smart and claim your $50 credit. That's strawberry.m.m. slash smart.
1:02.5	I'm old enough to remember watching television in black and white. And the day we got our
1:08.0	first color TV, my mind was blown.
1:19.6	The same thing is true when you go from just focusing on verbal messages to thinking about nonverbal communication.
1:25.8	My name is Matt Abrahams and I teach strategic communication at Stanford Graduate School of Business.
1:29.4	Welcome to Think Fast, Talk Smart, the podcast. Today, I am really excited to talk with Dana Karn. Dana is the George Quist Chair in
1:37.2	Business Ethics at Berkeley's Hoss School of Business. This year, she's on sabbatical from Berkeley
1:41.7	and is spending time with us here in the management group at the GSB.
1:46.4	Her research focuses on the nonverbal ways in which we communicate our biases, our preferences, our power, and our status.
1:53.7	Her forthcoming book on nonverbal behavior is expected at the end of the year.
1:57.9	Welcome, Dana. I am really looking forward to our conversation. Thanks for being here.
2:01.8	Matt, thank you so much for having me. I was so excited when you reached out. Should we get started?
2:06.3	Absolutely. Dana, I'm so excited for this conversation because I have long been fascinated by your
	...

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